Substance is a community dispensary that provides safe access in a judgment-free environment. They represent the bounty of the Oregon craft cannabis supply chain and celebrate the diversity of their staff and guests. Substance offers a customer-focused retail concept where staff interact consciously and thoughtfully with everyone. Customers can access cannabis information in a positive, comfortable, and consultative environment. The dispensary aims to change people's relationship with cannabis through learning. Substance operates with integrity and in strict compliance with Oregon's cannabis laws, providing a creative and compassionate model. The staff at Substance are friendly and helpful, even for new customers exploring dispensaries. The stores are clean, bright, and welcoming, with a good selection of products and an on-site ATM. Customers appreciate the reasonable prices, clearly labeled products, and variety of offerings, including the popular Wyld gummies.
I absolutely love this shop's crew, really makes the experience. Kayla, Bonnie, Krista, Michai, Jill, and Isaac are all fantastic. Definitely worth stopping in, chit chat is nice, service is great, and the recommendations they have are even better! My favorite place in Bend all thanks to these guys.
December 2025
Shout out to Kayla, Krista, and Michail! My three favorite homies to run into. Substance always has something that I’ll enjoy with faces that love to see me. Huge thanks to Kayla for always keeping things running smoothly, I’ve never met a more professional budtender!
December 2024
Best dispensary in bend, tons of great product and great staff. Customer satisfaction guaranteed❤️
