Substance is a community dispensary in Bend that offers a safe and welcoming environment for all customers. With a focus on the Oregon craft cannabis supply chain, Substance celebrates the diversity of its staff and guests. The retail space is designed for comfort, with all products displayed on the walls, allowing for easy browsing without the pressure often found in other shops. Visitors appreciate the friendly and knowledgeable staff, who engage with customers thoughtfully. Many reviews highlight the relaxed atmosphere, with chill music and no rush to buy. Customers have praised the excellent product selection and competitive prices, making it a favorite among locals. The dispensary also has a smooth online ordering system, ensuring convenience for those who prefer it. Staff members like Rabbit and Erin have received special mentions for their exceptional service, making first-time visitors feel comfortable and well-informed. Overall, Substance is recognized for its integrity, compliance with Oregon’s cannabis laws, and commitment to creating a positive experience for everyone. It aims to inspire guests to become positive ambassadors for cannabis while providing a compassionate and consultative approach to cannabis education.
Had a great experience in the shop, very organized, clean and super friendly in there. Brandon was very helpful and gave great suggestions highly recommend!
May 2026
Have gone here for years, always great staff and energy. Good selection as well!
Brandon helped me out and was bery knowledgeable
Definitely recommend.
May 2026
My boy Brandon is always hooking it up with the finest cannabis choices
