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November 2023 by Connor MacNeill
There were ants all in the bathroom. And shower rod was broken. We requested we get a nice room from the start and we get put in this.
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November 2023 by Devyn Aschoff
Was a good stay for the value. A bit on the north end of town, so it is not near most attractions. But the rooms were clean and comfortable.
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October 2023 by Charlie Hagedorn
Met or exceeded expectations for a weeklong budget stay for a nearby weeklong conference.Friendly staff gave solid recommendations and dealt effectively with our concerns.Would happily consider the Sugarloaf again for another stay in Bend.(Also, check out Pilot Butte on a clear day if you visit Bend. Wonderful views from a vista right in town.)Walkability: Ready access to a number of services. Easily walked to the Riverhouse for conference events.
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September 2023 by Alice Rose
Room was remodeled and was VERY nice! Front desk staff was very friendly and helpful. Would recommend!
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September 2023 by J B
Great breakfast, clean rooms, friendly staff. Would definitely stay here again!
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September 2023 by Jade Huey
Clean room, facilities and with pretty good service for a good price! I would recommend.
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September 2023 by Robert Davis
Stayed one night paid $150 on a Saturday stay. Woke up Sunday morning and had gravy and biscuits for a free Continental breakfast. Rooms were okay shower was okay refrigerator was included microwave was included TV was included they just needed a light over the table next to the window because when it got dark and the window shade was closed you couldn't see anything sitting at the table. We would recommend this place to anyone needing a place to stay I have stayed here before many years ago and the quality is good.
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September 2023 by Angel
Sarah at the front desk is a sweetheart and very accommodating. Located close to downtown plus dutch bros coffee and burger King across the street. WinCo just a couple blocks away. Incase you forgot to pack something or need coffee.The hotel is fine. We have a dog friendly room freshly remodeled. The air conditioner will freeze you out. The fridge works perfect.The pool is heated and open late which is nice for vacation. If you're like us you don't spend much time in your room.Rooms: Our room was newly remodeled nd dog friendly. I'd like somewhere to hang my clothes but everything else is awesome.Nearby activities: The river is close by to do day floatThe Crux for beers and snacks.14 acre dog park ( mostly sand for big dogs so don't go while it's hot because the sand is hot too).14
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August 2023 by Cameron Wright
Confirm your booking before heading here. This motel overbooked about 15 rooms this past weekend and left people who booked in advance scrambling to find another place to stay at 3X the cost and offered nothing to help.
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August 2023 by Vikram Srinivasan
Absolutely loved this motel. We were a party of 3 adults + dog and we were only looking for a basic room for our weekend trip to Bend. This motel went way beyond our expectations. Great location away from downtown but not so far that you are struggling to find places for food. Room was spacious and beds were comfy. Shower was great. AC worked well. Staff was beyond friendly and super professional. Breakfast could have been better certainly but for the rate and all other things considered, it wasn't a problem. I'd definitely stay here again!
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August 2023 by Terry Cutler
Cheap place to stay. Sadly, that means you might have to deal with smokers on the stairs or outside your room. Or in our case, a rather rowdy group of rough looking individuals being rather loud just outside our door at 9pm.The location is conveniently just off the highway and there is a 24 hour winco just south.The free breakfast was poorly stocked with several items unavailable before 8 am. The juice machine had not been turned on when we first attempted breakfast. Once turned on, the juices seemed watered down a bit.The place seems to be short staffed.We were surprised to find only on bath towel in our room. When I asked for more at the front desk, I found it odd that the lady had a log book of all the extra requests.But hey... for 2 nights we paid less than one night at most other locations in town.
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July 2023 by Tara R.
Have you ever decided to roll the dice of fate to see which reviews were accurate? I have! And this place is decent. The bed was comfortable enough. The room was clean. Nothing to complain about really. Is it the Hilton or Marriott? Absolutely not, however, for the price it was just right. I'd likely stay here again if in the area. I read other reviews on yelp while I was at the hotel and they made me laugh out loud, especially the one about the person who decided to sniff what they thought was pooh and got it on their nose, then complained about it. Gotta say, if I thought I saw pooh somewhere, I certainly would go sniffing it. Anyways, my point is, you cannot always rely on reviews and sometimes you gotta roll the dice.
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July 2023 by Regan McKinley
Our room was clean. Breakfast was good. We were traveling to Sisters, and the location was perfect. We would stay here again.
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July 2023 by Audrianna Young
Place looked great online. Show up and one worker (who was trying her best) had three people waiting. Janky lobby and set up. Room was not updated or comfortable. You can hear EVERYTHING inside and out. They are doing construction starting very early. Kept us up all morning. It’s 10am and I just saw housekeeping knock on someone’s door to ask if they are checking out at 11. I thought I would try to enjoy the pool and let my boyfriend try to sleep before we go but now I’m watching to make sure maintenance doesn’t wake him too. There is nothing peaceful about the constant construction vehicles right outside. Maintenance pushes around a giant bin of what sounds like glass and cement up and down the outdoor halls constantly. The dog is on edge constantly from all the sounds.Also asked the front desk for a corkscrew and she said it didn’t work but gave it to me to try anyways. She also offered to let us use her keychain corkscrew. For $200 a night this place should at least be able to open a bottle of wine. At this rate we should have slept in our car and gotten a better night of rest
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June 2023 by L SHIELDS
Super clean...great breakfast...nice pool and nice people all for a low price. We will be back for sure...thank you for your accommodations when I know your short people ?Walkability: Right food and...... mall
