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February 2024 by Erica Anderton
Great service! Great business. They are fantastic at what they do and extremely professional.
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February 2024 by Phyllis Sink
Very detailed diagnostic after real test
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February 2024 by brian
Owning a business and having the means to make money be down can be stressful. Especially when it’s needing a new transmission. Though Brad his wife and team made it feel easy and stress less. They are efficient great at what they do and communicate amazing!! If you ever need any type of transmission work!! I highly recommend them. I know my company rigs will only go to them!
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February 2024 by Gary Hansen
took awhile to get in because they are a busy shop. they did great work and had my truck done when promised. would definitely take another repair job to them.
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February 2024 by Bob & Ranotta Walker
Actually transmission diagnostics… straight answers and trustworthy experience from their shop.. laid out details and alternatives clearly… I’m definitely going to have them work on my truck.Bob W.Service: Transmission
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February 2024 by Lesley Zacharias
Great customer service. Really fast and fair diagnostics.
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January 2024 by Kevin Brittain
This place is absolutely the best. Great customer service and great work. I definitely recommend checking them out if you need any transmission work done.
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January 2024 by Kelly Smith
It takes awhile to get into their shop these days, but the work is first rate compared to other transmission shops in Bend.
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January 2024 by Joel Bennette
Pleasant experience with a comforting edge of friendly professionalism.All good!!!
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December 2023 by Shadon Killinger
Very Kind Helpful an Quick withspot on Work.Brought in an couple days Later Picked up.Quality work. Thank You
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December 2023 by John Jordan
These people are great and honest and took the time to make sure that I understood the results of the inspection they did on my vehicle. I didn't have any work done, but will go back in the future if needed.
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December 2023 by Craig Fischer
My car was slipping out of 3rd gear, was told it could be a shifting fork, they recommend to rebuild the transmission ($3400) which would take 10-12 weeks. Took it home and replaced the gear oil. Shifting is now back to normal. I feel like I wasted my $95 diagnostic fee.
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November 2023 by Amie T.
Consider yourself forewarned by this review. The original transmission company will rob you blind!!! I paid $3500 to have my transmission rebuilt in my truck by this company 2 1/2 years ago. I told him I was to get a 383 stroker put into it and so my 700 R4 needed to be beefed up to accommodate the new engine.. after getting the tranny rebuilt I had brought my truck in six times because it never worked right after they tried to rebuild it. Finally two years and two months after they supposedly rebuilt it, my tranny died and I went to them and told them and the Owner kicked me out of his shop, said he would not do anything to fix it because my two year warranty was up. Myself and my mechanic both were there and told him that I had brought my truck in six different times and that my warranty should still be valid. He refused and demanded I leave his shop. So I ended up going to Allison's automotive and transmission in Lapine and had to pay another $5000 to have my tranny rebuilt again 2 1/2 years after having it supposedly rebuilt by the original transmission company. The folks at Allisons were awesome and documented and took pictures of everything that the original transmission company had done when they supposedly rebuilt my tranny. Come to find out not only did they not rebuild the tranny at all. They also didn't add any beefy parts to accommodate my 383 stroker, they put a broken filter back in my tranny, they drilled holes in my transmission where there shouldn't be and the guys at Allison's pretty much told me it looked like a child or a monkey did it and that it didn't even make sense and that it looked like they didn't rebuilt it at all!! it looked like they took a transmission from another vehicle And just swap it out and didn't add any beefy parts. Now almost 3 years later, I have had to pay almost $10,000 in transmission rebuilds for my truck which is completely crazy.. the original transmission company is nothing but a bunch of thieves and a joke and if I were you, I would steer very clear of them. Allison transmission in Lapine Oregon is honest and fair and they make sure that the work is done correctly and if you are reading this review and considering where to get any work done on anything geared, I would run as far away from the original transmission company as possible!!!
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September 2023 by Jeff S.
1yr after the rebuild the tranny shifts and tows the trailer just fine. Rebuild didn't take long and they installed some upgrades that should help with the next 100,000mls. Unfortunately we had to bring the truck back several times for them to repair their work on the exhaust they cut to remove the tranny....3x. They never did get it right. We ended up going to a muffler shop to get it done right -at our own expense.
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August 2023 by Brad Bartman
Honest, fair and highly knowledgeable. If your car is having any drivetrain issues, this is the place to go.We loaded up our truck to meet the entire family in Sunriver and our transmission started acting funny 2 hours into the trip. The first thing that comes to mind is getting taken advantage of, or getting stranded so far from home. Although our transmission was serviced 7k miles ago, it was a little over a quart short of being full. After coming back to the shop, I went on a long test drive with Peter to ensure there were no issues. He totally made me feel comfortable driving all of our equipment home and answered all of my questions on the drive.This is the exact type of company that I love doing business with.Service: Transmission
