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March 2023 by Taylor Rhudick
Arrived less than 20 min after calling about a lockout. Quick and easy!Service: Car lockouts
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October 2022 by LeeAnne McAdam
Trac Towing was great. They were very prompt and Levi, the driver, was polite and very helpful.
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September 2022 by Judy Kincheloe
Matt with Trac Towing was super helpful! My car died suddenly at a roundabout so it was a bit unnerving. Matt showed up in 15 minutes and quickly put my car on the truck. Offered me to sit in the A/C cab and that there was water. He took me direct to the dealership and got me settled. I would absolutely recommend Trac Towing for their efficiency, kindness and professionalism!Service: Car towing
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August 2022 by Gary Laursen
On contact I was connected to an answering service as it was after hours. Can't believe how courteous and helpful and personal the lady was with the answering service. Have never had an experience this exemplary in my 79 years of life!Service: Car towing
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June 2022 by Walter H.
Do not use this towing service. Their employee changed a tire on my daughter's truck and within 5 miles while driving it 50 mph the tire came off due to loose lug nuts. She and other motorists were very fortunate -- someone could have died. When I called to explain how serious this was and they needed to make it right -- which they did after a bunch of BS and the tire shop confirmed it was their fault -- the manager, Greg, accused me of playing some kind of game and hung up on me. Later he scolded my daughter for, "Sending her daddy to protect her." This is no way to treat customers. Shameful.
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December 2021 by Andres Perez
No arm and leg just tows.
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December 2021 by Grant Modin
Jeff was on time. Professional and personable. He was quick to explain what his plan entailed. He had to load a car in a tight area. With a locked rear axle on a sharply angled incline. He managed with a smile and confidence. Great job. Thanks Jeff!Services: Car towing
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June 2021 by Perry Eliason
Track towing did an awesome job.. took a frown and made everything all right... definitely use them again five stars Perry from Boise... Thanks Kyle...
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May 2021 by Sarah Vernon
Office lady was way rude but tow driver was super awesome!
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February 2021 by Collette K.
This review is very over do, I actually used their services a little over a year ago. I did a very ridiculous thing and accidentally locked my keys in my Jeep with it still running in the airport drop off lane. Yikes. Trust me I know how terrible that sounds and I have no idea to this day how I did it. But Ron the manager, and his fellow employee really saved me! Not only did they come for the service call, they heard it come through while they were busy doing something else and instead of finishing what they were doing and then get to us, they detoured to us right away. They had other cars in tow and still came to save us because they knew that it was a stressful situation that needed quick handling. They were extremely gracious and kind and did not make me feel like an idiot which would have been fair lol. I would use them again a heart beat for anything car /keys /emergency road side assistance or towing related. They seemed extremely trustworthy and really understood my situation. They also helped smooth it over with my boyfriend too, who was none too happy :D.
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December 2020 by BendGrampie ..
Was told one hour to help my daughter get into her car. Didn't come after two hours and a bunch of calls. Gave up. They also quoted much more than others.
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October 2020 by Diane Nicholas
Very wonderful to me & my daughter .I think u went above & beyond your services.Thank you very much.
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July 2020 by Eddie A.
Our "member of the family" 1975 Dodge Maxivan camper lost its fuel pump coming back from camping. The vehicle quit on a steep grade between Mt. Bachlor and Sparks Lake. AAA was professional and connected us with Trac. The driver was very knowledgeable and took great care to load this large, long vehicle onto the tilt-bed hauler, while the sheriff dept. stopped traffic on the highway. We returned to Bend and got the vehicle unloaded smartly in front of our house. (Our mechanic is on vacation for two weeks!). Thanks to the care and professionalism of Trac Towing. You will be in good hands.
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June 2020 by Steven Stevens
Jeff was professional, friendly and efficent. While I hope to not be towed in the future I hope to have Jeff and Trac Towing to help me out. Thank you for the top notch service.
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December 2019 by Jimmy Cook
On the fourth of this month I was in Tumult, Oregon. It was snowing of course and I slid on the ice and in the ditch I go.