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June 2025 by Beth Melner
5 stars for Mike at US Bank on Century Drive! He was courteous, professional, and got me taken care of quickly with three cashier’s check, even though I was in a rush. I really appreciate how personal this small branch feels. You’re treated like a valued customer, not just another transaction. Thank you, Mike!
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June 2025 by Zachariah Johnson
Amazing people & great service! Especially Gabe!
He was here to help me get a business account setup and answered all my questions no matter what it was!
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June 2025 by Ben Johnson
Great service and very friendly
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April 2025 by David Cowan
Very rude employees. If you bank with usbank, go to the 3rd street branch. They're all great!
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June 2024 by Brian Ausland
This US Bank branch specifically in Bend OR. has really accommodating, effective, and genuinely nice staff. I have been with US Bank for about 6 years now in 3 different states, and have never had a branch as easy to deal with as the team managing this one. Good job Century Blvd. Bend Branch folks! Appreciated.
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October 2023 by Jonathan Fry
US Bank has been awesome. Their IT side of things seem to be superior to other local banks in the area. Mike Herzog has been extremely helpful.
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September 2023 by Jake M
I don't understand the negative reviews. I live on the east side but always come to this branch because the staff are always so friendly and accommodating.
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July 2023 by Kimberly Vierra
I'd like to give a high five to Mike Herzog for his patience and time today. He made what could have been a stressful and complicated transaction a pleasant experience. Well done, Mike and Century Branch US Bank team!
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July 2023 by pamcuny
Great customer service! Always helpful.
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April 2022 by Honza Vrbata
I'm not quite sure why your hours are still shortened to just 4 PM. COVID protocol is over....It's April. People who have regular jobs are unable to physically walk in when you close at 4:00.
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March 2021 by Johnny M.
!!! Don't make an appointment here unless you want to waste your time. The woman that took my appointment was extremely short w/ me & made it feel like she needed to rush me in&out. Keep in mind there was not a single customer in that entire building during my appointment at 10am. -She gave me ZERO information on what I needed and did not even give me the time to explain everything I wanted to handle. We sat down for probably less than 30 seconds... -Who wants to waste there time with crap customer service... I made an appointment to get help & she didn't do a single thing to help me. I wish I would've never gone.
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January 2021 by Kelli Mahr
This is ridiculous. If people can go into grocery stores they should be able to go into a bank with proper distancing and a mask. Reducing hours and only having one drive up lane makes for long lines and slow transactions. Also having only one teller is uncalled for. Just open already. I had to wait 20 minutes in the drive through and I’ve been a longtime customer for 25+ years!!
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October 2020 by Ron Wilson
How are you supposed to conduct banking business if they won't let you in the door? Attempting to get a cashiers check and they won't let you do business with them, it is all online. What is the purpose of a physical branch, if you can't conduct transactions that need to be done in person?
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November 2013 by Dan McGarigle
Awesome staff at this location that really do make a BIG bank, feel like a small one. Both Rocky and Jay handled our refinances with the utmost professionalism, and we are now happy to be US Bank customers after years of not being one. Both Jay and Rocky understand that all business begins with well maintained relationships. They built a great one with us, and we are happy to be back doing business with US Bank again. Highly recommended for both personal and business banking.
