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December 2022 by Rob W.
Great general supermarket that also provides good union jobs for the community. Great sypermarket bakery and excellent deli.
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September 2022 by Patty W.
Always crowded. Good selection but a bit overpriced. The pharmacy is so under staffed there is always a line for about a 20 minute wait!.
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April 2022 by Haven C.
BEATRICE is awesome! What an absolute sweetheart. She's totally an asset to Safeway, she engaged us in a manner that was so, so friendly and warm even though she had a long line and was the only checker available. She genuinely made my day better with such a small interaction. Unfortunately I saw two different people act rudely to her because there was a little difficulty with our purchase. It genuinely made me sad. She's so,so sweet.
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February 2022 by Emilie U.
This is our go to Safeway, Tyler at the self checkout is so friendly and so very helpful!! We've been going to this Safeway for about a year and a half now and if we ever have problems he's very helpful whether we are asking about where a product is or letting him know there is a problem with the self checkout machine. Deserves a raise!!!
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November 2021 by Dora M.
Very poor customer service. We are from Salem Oregon but visit bend to go biking occasionally and stop here for beer. Last time we were at the hot food section there were several employees "working" there bit paid no attention to us. Okay I get it sometimes there's work that needs to be caught up, so we patiently waited. This time around- even worse, there was at least 3 women behind the counter who I greeted; they greeted me back and just stared at me as they continued doing whatever they were. After the third person I waved to ignored me I was starting to get frustrated and loudly asked for help as we have been waiting for a while now. The employee who finally came to help us was treating us as if we were inconveniencing her day and rolled her eyes. This is disappointing, if you don't enjoy interacting with people regularly then you shouldn't be in the customer service industry. I typically have good experiences with other Safeway locations but this one in particular is terrible.
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September 2021 by Jennie T.
This pharmacy is the worst pharmacy I have ever dealt with. One always, always has to wait in line forever. When you reach the window 9 times out of 10 the prescription is not ready even though I received a text saying it was ready. If I call on the phone to talk with the pharmacist, no one answers. God forbid there's an emergency.
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September 2021 by Tammy T.
Do not use this Safeway to fill your prescriptions. They never answer their phones, check voicemails, and have TERRIBLE customer service. I waited a week for my prescription, finally walked in to ask someone about it and the pharmacist was incredibly rude and unhelpful. I repeat..DO NOT COME HERE FOR YOUR PRESCRIPTION!!
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September 2021 by Andrea M.
This is the cleanest most well stocked Safeway in the Bend area. The checkers are so helpful and always with a greeting and very patient One checker has such a great laugh! even if I'm not in her line I love hearing her laugh with customers. In the aisles I have always found employees not only answer my questions but often volunteering to walk with me to the item I'm looking for!! So Clean, well Lighted,the produce area is so inviting , the Butcher even gave me tips on cooking the roast I chose for dinner....the Deli takes such care in making my sandwich orders... I like this store so much that I don't consider it chore to grocery shop !! Walking in the store makes me relaxed and able to enjoy all the care they take to make the store so great. Don't get me started on the lovely floral Dept!!!so helpful and beautiful arrangements. I live closer to another Safeway but I go out of my way to shop here, people complaining or criticize you should just go to a different location and then you might enjoy this Century Safeway better??? With my Starbucks at the front door & Airbuds in my ears I am ready to shop and explore for items not on my list. When I first moved here I dreaded going Shopping to my neighborhood Safeway but when my family recommended the Century one ... it was jaw dropping!! So keep up the good work Safeway Employees I really appreciate your efforts!
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August 2021 by Sherry B.
What is wrong with most of the customers..These people work hard an get complaints for everything..Appreciate the employees and the upper staff..They work hard..Try saying Thank You for serving you
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August 2021 by Cyn W.
Sometimes I go to this Safeway on my lunch break to order a Turkey Bacon Chipotle sandwich from their deli. They're pretty good if you go to the right person. Theres a guy there with long hair that makes good sandwiches. Meylene makes the best sandwiches! She's super sweet too. I wish I could just give her 5 stars. There's a lady there named Shelly that you have to watch. She'll do weird things with the food. For example, one time I ordered jojos. She asked me if I wanted ketchup. I said sure. She put the ketchup in the bag and then put the jojos on top. Then she acted like it was an accident and she needed to get the ketchup packets out of the bag, so she dug through the jojos to get them out. When I got back to the office and opened the bag I saw that she had crushed the jojos! Like she had literally crushed them to the point that they were falling apart. It was such a weird thing to do. Another time she said "I'll just follow the recipe unless you want me to embellish it". I said "ok." But she didn't follow the recipe. Before I knew it she put ranch on the sandwich! I know that she knows ranch doesn't go on it because she made the sandwich for me before. And if I know that ranch doesn't go on it and I don't even work there, she definitely knows. I wish I could give her no stars. I recommend that sandwich though! It's really good!
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August 2021 by George H.
Safeway on Century in Bend is the worst grocery store on the planet. Shelves poorly stocked, most but not all of the staff could care less about doing their job. They never have enough checkers. I witnessed a slob of "Closing Manager" with Lines at least 10 deep jump in and start "checking". . Sounds good? She checked out 3 people then stopped. When a customer asked her why she was closing already she said " you know- I did not turn on my light". Enough said. If the store mgr. would like to discuss , I will be happy 2.
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June 2021 by Marabelle C.
Love this Safeway! Super nice employees. We've been checking out with Cheryl for years! Sweetest lady on earth.
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January 2021 by josh j.
One of the nicest Safeway's I have ever visited. And that's coming from the East Coast where Safeway is considered the bottom of the barrel when it comes to grocery stores. They do a great job of visual merchandising in this location. Very clever end-cap displays that change with the holidays. The produce department is clean and uncluttered and the floral department looks very professional and always full. Everyone is super friendly here. I appreciate the fact that this store does not have lots of signs hanging from the ceiling! they also create clever product vignettes with themes around certain times of the year. So Creative! ok, now my suggestions: someone needs to pick up the TRASH in the parking lot and around both sides of the store...looks really junky. Also, please remove the balloons from each register and keep them in the floral department. Much cleaner visually. you have large cement round planters in the front of the store that look horrible or have dead plants in them. please just plant some evergreen bushes and water them once a year. Also, the front door mats at each entrance are always strewn all over the place. Is there someone who can straighten them throughout the day? the bathrooms are in serious need of a remodel thanks!
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August 2020 by Wendy K.
Please do yourself a favor and shop here instead of that god awful Newport market. This Safeway is a hell of a lot cheaper and the men who work here are hot as fuck ( especially on Sunday) As a bonus, they don't feel the need to make pointless comments to customers or to act in an irritating and idiotic fashion. I've given way too much time and money to Newport market only to get nagged and creeped on by the ugly, unprofessional employees. Bottom line. Just shop here instead. The produce is much better here surprisingly.
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July 2020 by Robin S.
Safeway seems to be doing better with the pandemic than is Fred Meyer, so I'm upping their rating to above Freddies. Better distancing control and much better in keeping things stocked.
