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September 2023 by J T.
This place struck out for me. 1st strike- I came in for a new rear tire due to a having a leak. They investigated and stated that all was good and never offered repair, leaving me stranded with a flat tire several hours later. 2nd strike- bike was in for 40k service, oil change, tune up and new battery. Battery was subpar and didn't last long, didn't get oil changed, and a plug wire fell off shortly after leaving. 3rd strike and final time I'll do business here- oils change, and new battery. Oils look good, but leaks found immediately after service. Battery still subpar and I'll need a new one. They don't replace seals/gaskets and likely don't torque bolts properly. Also ordered a locking fuel cap. After waiting for a ridiculous amount of time in line (just me in "line") waiting for life stories being shared at counter to come to conclusions, with no sales made, it took another hour of research to find the part to fit my common bike. When I picked up the fuel cap, it was the wrong part and didn't fit. Good thing they have good apparel department! Service in apparel was knowledgeable and professional and they seem to carry quality goods at MSRP.
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August 2023 by ONighka Short
Fred and Andy were so extremely helpful in the purchase of 2014 Softail Slim!!! As well as Eric in the purchase of my Shoei helmet, he took the extra time to explain the differences in helmets and made sure I got a proper fit! Highly recommend these guys!!!!!
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August 2023 by John Antonsen
On the road, hit a pothole broke front motor mount. About 200 miles out gave Wildhorse a call ,arrived About 1 pm replaced mount rear tire and oil change. Had me back on road the same day. Great job keeping me informed on progress all afternoon. Best service ever. Nice friendly staff, great people, thanks
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August 2023 by Becky Tyler
I want to Thank Fred at Wildhorse Harley Davidson. My husband passed a while back. I had his motorcycle serviced got it running like new. They made the whole experience comfortable. It was the hardest thing I had to do. They were very patient and kind during the whole process. Fred knew how important it was for me for someone would love the bike as much as my husband. I just want to Thank everyone there at Wildhorse Harley…. I know this wasn’t a big deal to them but the day I went to sigh some papers. My husband’s bike was setting front and in front of the door. That small thing made me so happy and proud. Again Thank You….Becky
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August 2023 by Cindy Roseberry
Outstanding customer service. We were on a long-distance ride and needed tires and three whole oil change. We arrived around 11:30am and were out the door at 2:30pm. I would give more stars if I could. Again, outstanding customer service.
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August 2023 by Jeffrey Cummings
Great experience working with Brian in sales. Very knowledgeable about the bike and brand. Will certainly be coming back in the future! Thanks for my 2019 Road King!
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August 2023 by Doxie Mom
We are very pleased with the service we received from Brian! He was very knowledgeable about all things Harley and was very patient with us. We had a great time working with Brian!
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August 2023 by Becky T.
I want to Thank Fred at Wildhorse Harley Davidson. It was a great experience. My husband passed and his motorcycle sat for a while. Had trucked over. They serviced it and got it running like new. I was so happy with the experience with them. It was the hardest thing I had to do but they were so patient and nice about the whole thing. Everyone there was so nice. They understood how important it was for me to sell it to someone who would love that bike like my husband did. Thank you Wildhorse Harley Davison
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July 2023 by Ben Hayden
Basically a big T-shirt shop. If you want any service done on your motorcycle go literally anywhere else. Also have fun trying to call anyone in the service shop. They dropped my call every time I was transferred to the service department. They also don’t have any parts you need in stock. But like I said, if you need t-shirts or hats, they got you covered.
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July 2023 by scott bafford
My experience with you is terrible. I called and asked about services for my heritage and I was told you would not service my motorcycle that I bought new from harley. I left my number and the service department was to call me back and never did...RUDE.Harley Davidsons policy is not to service the machines they have sold ? At this point in time I will never purchase another Harley as you do not stand behind the brand....your service department is not smart enough to use the phone or service Harleys....
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July 2023 by Matt Morris
Brian was an awesome salesman. Fred was great with the financing. Good experience
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June 2023 by Adam Pettit
Couldn’t be happier with the crew at Wildhorse! They were straightforward, professional, and friendly during our recent HD purchase. The process was quick and enjoyable. We will be back!
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June 2023 by Robert Eck
Wildhorse HD is a great dealership. Every department always goes the extra mile to ensure your satisfaction. Special kudos to the service department. I know my bike is being well maintained and is safe to ride.
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May 2023 by Daniel Ego
Great to work with them. Wildhorse took great care of us and did everything possible to get our ordered bike to us in a timely manner. Recommend working with John, Angy and the whole team if you are looking for a bike. They will get you what you are looking for!
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April 2023 by Doug Larzelier
Wildhorse Harley Davidson assisted us in our first Harley Davidson Purchase. They did an excellent job with fitting jackets, Helmets and assisting us with selecting the correct Bluetooth system for our helmets. Most importantly they help us select the motorcycle based on our interests and wants. Their approach to customer service could be used as a standard. No pressure with realistic amount of support. I encourage others to shop at Wildhorse Harley Davidson.
