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August 2025 by Michael Joyce
Very unreliable scheduling. Got rescheduled at the last minute and at make up appointment was almost an hour late without any notice.
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August 2025 by Ty W Lang
Great haircut and shampoo
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April 2025 by Bob Basil
Scott gave me the best haircut I’ve had in years. The shampoo/condition with hot towel was incredible, never experienced that before. He’s very personable and I enjoyed the conversation. I highly recommend him.
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April 2025 by Tiffany Larsen
Dropped in because Aveda had advertised they had a sale online and in stores. I was not greeted when I entered the store, the front desk lady was condescending when I asked if they were participating in the sale, she told me their “discontinued” products were discounted. Um, no thanks. I came in with intentions to drop a bunch of money on some Aveda products. I’ll go to the other shop in town, thank you.
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April 2025 by Ben Petersen
Krystal is awesome, does an amazing job for me!
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January 2025 by Indie Commercials
Scott is awesome! Super personable, easy to talk to, and makes the whole experience fun. He takes care of you and just feels like a friend who also happens to make your hair look great. Highly recommend!
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October 2024 by Estefany Medrano
Got a haircut with Scott and he was amazing !!! Did a great job doing my layered haircut. Definitely recommend this place, last time Tommy helped me and she did a great job as well.
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July 2024 by H RanchoDeLaFuego
Very disappointed. Called to see if there was any way they could fit in a haircut and was told to come in. As I was about 5 minutes away they called to cancel, saying they didn't actually have a spot for me. When I told them I was driving from Sisters, instead of making it right, she told me to try again tomorrow. Sorry, but I'm not driving there on the chance that I'll get cancelled when I'm 5 minutes away again. Very unprofessional to set an appointment and then cancel.
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June 2024 by Stefanie Farley
The stylist was great. But when I go to a spa and salon in Bend I don't want to hear a 20 some year old being loud and obnoxious. Not one stopped it that worked there. So the whole "spa treatment" was not relaxing. Have some control over the younger louder people if you want your customers to relax.
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May 2024 by Matt Ferrante
Called to confirm availability for a haircut, was told to come right away. I did, payed for parking and was told they had no time for me but tried to make me reserve time for tomorrow. Nah I'm good I'll go some place competent.
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May 2024 by Jason Pollock
HOLY. $&@!! Best haircut of my life. By far. Ever. Thanks Liz!!!
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May 2024 by Peter Griffin
Asked for a specific haircut and pretty much got the opposite, shorter on the top longer on the bottom and got nothing of that and didn’t even pay attention to the reference photo.
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May 2024 by Leah Petersen
This is such a great place to get a haircut, my 7 year old son is super difficult and they always accommodate him, and he always leaves looking great. My husband goes here as well, and is always happy with the cut.
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April 2024 by Erik ..
Bottom line up front: Had to wait over 50 minutes after my scheduled appointment due to their stylist bailing on the appointment (customers who had appointments later than mine went before me), hair was cut entirely dry while standing up (this was a first), stylist apparently did not know how to cut long mens hair, and tried to dissuade me when I asked for additional trimming. By far the goofiest/worst haircut I've had since I stopped using just clippers. Cashier would not even look up at me during the transaction after. Read the reviews, trust your gut. Typically people who leave reviews either had a great experience, a terrible experience, or were paid to leave a review. But when multiple reviews have common threads amongst them, it might actually be the store itself. I made the appointment over phone about 4-5 days prior, for a Saturday appointment around noon time. I walked in and there was no one at the front desk- no worries, Saturdays can be busy . Make eye contact with the two stylists present who turn back to their clients without acknowledging/greeting me waiting at the desk- again, saturdays can be busy.. Eventually the receptionist comes inside and checks in me, informing me the stylist I'd asked for is running late so another stylist would cut my hair since they were finishing up- busy Saturdays right? After over 45 minutes later I'm still waiting to be taken back, when another customer walked in for their appointment 45 minutes after mine. The receptionist checked them in, and a stylist immediately walked up to greet him and walk him back to the chair. Almost an hour after my appointment was scheduled, I finally get taken to the chair to discuss with the stylist what I wanted. Because she was running behind, she seemed distracted cleaning up after her last client and so didn't really hear how I wanted my hair to be done. Asks me to stand up so she can figure out a good length, and while I'm *standing* proceeds to just start cutting my completely dry hair for almost 10 minutes (I've never experienced, heard of or seen this before). I sit back down and she continues (on my still completely dry hair) for another 30-40 minutes behind finally walking me back to wash my hair. We go back to the chair after the wash and she doesn't do any further trimming- but rather just blow dries it and asks if I want my sideburns trimmed. She does the normal sideburn touch up around mid-ear, and then goes well above the ear up to the forehead and shaves off a good 1-2 inches into the hair line. Folks, there is 'cleaning up the sideburns', and then there is 'starting but not finish a fade'. At this point I just want out of there, but the stylist keeps trying to push their hair treatments and facial hair trimming for a shiny upcharge, which I had already shown zero interest in when pitched earlier. I look like a fluffy blonde coconut with the worst bangs I never wanted in the first place and a middle-schooler attempted fade, and go to pay and leave. The woman working the cash register (different than initial receptionist) does not look up at me during the entire transaction, and after $45+tip I'm finally freed from haircut hell. This is the only time I've needed to get a second hair cut just to remove the damage from the first one. $20 and about an hour later and my hair doesn't look terrible. Finally. (Reviewers note: This is mostly a reflection of the hair stylist and the company for having such poor management of time and customer service. They didn't offer anything to compensate my wasted time besides a cup of warm stale coffee. Even a $5 discount would have help salve the experience. This is not to say all stylists are the same, nor is it a reflection of my stylists ability to cut womens hair or mens short hair. Your mileage may vary.)
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February 2024 by DeeAnn Conatser
Been seeing Julie for cut and color for 7 years. Very first appt after moving here, she matched my color exactly and the cut was perfect. Never, ever, disappoints!
