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March 2024 by AL S.
I've been with U.S. Bank here in Brookings for over 12 years now, and during that time they have treated me like I'm their ONLY customer! Whether being a retired US Navy Vietnam veteran has anything to do with that, I really can't say, but my best friend, who was a WWII, Korea and Vietnam war veteran, told me the exact same thing when I moved into the house next door to him!The folks who work at U.S. Bank are THE nicest, most polite, and helpful people I've ever had the pleasure of dealing with. I don't know if that's a "small town" mentality thing or just very good upbringing, but regardless, they are one and all superb individuals!I suppose it could also be attributed to the bank's manager having the wisdom and foresight to pick great people to fill all the positions that needed filling. Whatever the case might be, I could not be more pleased with my banking experience at U.S. Bank. Even talking to their corporate folks has been a pleasure, the very few times I've needed to!I guess the bottom line is that if you're looking for a new bank to handle all your banking needs, look no further than the Brooking, Oregon U.S. Bank! They are THE best banking institution in America!
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August 2023 by icey riegel
Wonderfully kind folks work here. Always helpful with a smile.
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August 2023 by blue bug
Hate them. Bad rude mean workers.
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April 2023 by Nancy B.
The staff here are very friendly and take care of your banking needs in a timely manner with all due professionalism. Great branch of this bank. I guess small town branches are better. HmmmBig city folks, sit up and pay attention!!
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May 2021 by sh9down onme
It's a bank with a drive thru ATM
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June 2020 by Beach Chicken
It is ok. Nothing great or exceptional, or overly friendly either. They don't care if they have your business or not, if you contact them for any reason they will not call you back, and if you have any issues with your account or credit cards, it will take them 2-3 weeks at least to even look at it. We don't really have many choices in Brookings, so will have to stick with them.
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November 2019 by dallas ryan
I got charged on overdraft fee because they wouldn't let me transfer money from saving!!!! I think I'm going to use a different bank from now on unfortunately....
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September 2019 by Chris Nielsen
ATM is programmed to malfunction! Try to withdraw 150 more than once and it only gives you $20 and charges you the $3 service fee. That's not at all what I asked for. This is a DISservice! Done putting my card in this junkbox.