UScellular connects 5 million people, businesses, and government operations through its award-winning network, offering exceptional service and a range of products. Customers praise the knowledgeable and friendly staff, particularly highlighting the expertise and patience of the technicians and sales associates. The store in Brookings is noted for its outstanding customer service, where staff go above and beyond to help customers with their needs, including transferring services and exploring the best deals available. One associate, in particular, received multiple commendations for her pleasant interactions and ability to find great promotional offers. Customers leave the store feeling supported and satisfied, with many expressing their intention to remain loyal to UScellular due to the positive experiences they have received. Overall, UScellular is recognized for its strong network and commitment to providing a personal touch in customer service.
I came in to buy a tablet specifically for work and gaming. Rachel knew exactly what to suggest, and found me a tablet and plan that fits what I needed. I will definitely come back!
October 2025
All of the techs are fantastic. They have great expertise, tremendous patience with the public and the sometimes wonky interface, and always provide outstanding friendly customer service. When I leave the store I always know they are on my side and giving me the best deal possible. Good network in this remote place.... read full comment
October 2025
Rachel Broyles was amazing!! Most pleasant interaction in a store that I have had in a hot minute!! Highly recommend Rachel
