Burns Ford, Inc. is a highly regarded dealership known for its exceptional customer service and friendly staff. Many customers express gratitude for the humble and kind employees who provide assistance during stressful situations. Several reviews highlight positive experiences during vehicle purchases, noting a no-pressure environment where staff take the time to explain features and engage with customers. The service department receives praise for its quick and efficient repairs, especially in emergencies. Customers share stories of being helped on the road, with one instance where a truck broke down and was repaired the same day thanks to the dedication of the service manager. Reviewers appreciate the efforts made to source parts quickly and the overall professionalism displayed by the team. Burns Ford not only offers excellent automotive services but also fosters a sense of community. Many customers feel welcomed and supported during their visits, whether for routine maintenance or urgent repairs. Overall, Burns Ford, Inc. stands out for its commitment to customer satisfaction and community hospitality, making it a preferred choice for many drivers in need of assistance.
Has the most humble employees and I am grateful for the assistance they gave us. Kindness is contagious and I am so appreciative that you were there to help when we needed it. Any purchase I have in the future I will come here first!
May 2024
The staff at Burns Ford are outstanding. Go above and beyond. Highly recommended.
August 2023
We were traveling from Idaho to Central Oregon when our alternator was going out. We got into Burns and immediately went to Ford Dealership and they got us back on the road in a few hours! Thank you for getting us back on the road safely!
