Burns Ford, Inc. is a highly regarded dealership known for its exceptional customer service and friendly staff. Many customers express gratitude for the humble and kind employees who provide assistance during stressful situations. Several reviews highlight positive experiences during vehicle purchases, noting a no-pressure environment where staff take the time to explain features and engage with customers.
The service department receives praise for its quick and efficient repairs, especially in emergencies. Customers share stories of being helped on the road, with one instance where a truck broke down and was repaired the same day thanks to the dedication of the service manager. Reviewers appreciate the efforts made to source parts quickly and the overall professionalism displayed by the team.
Burns Ford not only offers excellent automotive services but also fosters a sense of community. Many customers feel welcomed and supported during their visits, whether for routine maintenance or urgent repairs. Overall, Burns Ford, Inc. stands out for its commitment to customer satisfaction and community hospitality, making it a preferred choice for many drivers in need of assistance.
Angela had Dave contact my husband to trouble shoot our truck. Dave was spot on. Down to how many turns the problem needed to be fixed. These guys are the epitome of how business should be done. Honored to know them, grateful for their expertise, and can’t wait to do business with them in the future.
April 2026
Traveling through town and had a check engine code on my Powerstroke at 5:30 at night. I was at the service desk at 0730 the next morning, they had it in the shop by 8, and I was on the road by 10, these guys are great!
July 2025
Has the most humble employees and I am grateful for the assistance they gave us. Kindness is contagious and I am so appreciative that you were there to help when we needed it. Any purchase I have in the future I will come here first!
