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July 2024 by Jannie Racette
I also had a great experience with Mattie and her OUTSTANDING Customer Service Skills.
I really enjoyed that Sherbert Blended Rebel I got like yours, my first time ever to Dutch Bros, so mine was free!
MATTIES GOT THE SKILLS
She helped an old lady today so I returned the favor. ♡ Thanks again at&t girl with the cool nose ring too.
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June 2024 by Sara Hill
I dropped my phone face down on asphalt today. Needed to fix it or replace it asap because I ise it for work. Had a wonderful experience with both employees today. First Mattie helped me try to get it fixed but that couldn't be done today so she helped me pick a new one. I got the S24 regular AND an otterbox. She was friendly and informative, and very patient. She offered to help me set it up but I was confident I could do it at home. I couldn't get it to work at home :( so I went back and the other employee (Seth I think) helped me troubleshoot the problem and was also very kind and helpful! Now I have a new phone and am back to work! Thanks for being great!
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June 2024 by sam woods
Apparently they close when they feel like it. Door and website day open till 7pm. It's 624 and the doors are locked.
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May 2024 by Chuck Applegate
I Have Been A Loyal AT&T Customer For Over 25+ Years. I'm A 72 Year Old Senior Disabled Veteran Living On Limited Funds. I Was Promised A New Samsung S23 Phone For "Free" By Seth (Store Manager), & Tanner (Store Assistant) @ The West Linn AT&T Store June 2023, During AT&T's Company Promotion. I Accepted There Proposal, And My New Phone Arrived June 20, 2023. Seth Accidently Dropped My Phone Which Cracked & I Was Promised A New Phone Which To Date Still Has Not Happened. Since That Time I Have Continually Received Monthly Billings For Payment Which Will Last 3 Years, And Cost $860.00. Living On Social Security I Was Told My New Monthly Bills Would Be $50, But Have Been Close To $100.00. 10 Months I Have Been Promised A Refund & Credit To My Account. Every Month I'm Told It's At The Top Of AT&T's List For Escalation With No Credits, Refunds, Or Results. This Seems Like A Bait & Switch Tactic Which Has Caused Me Hardship, And Undue Stress.
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April 2024 by Shannon Coulombe
Maddie was Awesome when I couldn't get through on the At&t phone line I dropped in and she was so great in helping me with the issue I was having. A total life saver!!
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April 2024 by Kenny Daiker
I will never go to a different at&t store,Seth who runs the Canby store is about the customers and what they need,and it also.shows in his employees,and his work ethic,hands down the best at&t store there is in oregon,this is the only place I and my family will go to,and customer service is out of this world,thanks again Seth 5 stars
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April 2024 by Georgia Daiker
The manager of this store is absolutely amazing, he's everything u are looking for in a top notch manager who cares about his employees and customer's, which is a rare item these days and I will not go to any other at&t store know except for this one,the best at&t store
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February 2024 by David Kadwell
Seth is amazing. Every time I stop in for assistance he is helpful and has always been a pleasure to work with. Thank you sir for help last night with my charging port on my phone and putting on my new protection face on…. You’re the best!
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February 2024 by Sean Kelly
Biggest hassle I've ever had trying to transfer phone from Verizon to at&t.611 is absolutely horrible and I'm not getting any help in-store. Gonna have to change provider!
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November 2023 by Rian Gilligan
Tyler made my experience of upgrading my iPhone 11 Pro Max to a iPhone 15 pro max easy. He made sure that I had an updated plan and that I got my union discount! I appreciate that. I also bought a new case and screen protector that he installed, and a new charger block at 20% discount. I purchased a new I watch too. I’m also glad that AT&T store is conveniently located right in Canby!
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November 2023 by bobby carlyle
The people at the store are amazing.
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October 2023 by Lynnea Paul
Selena is very knowledgeable and helpful. She helped us switch back to AT&T and order new phones. At times we did have to wait because there is only one associate working. But every time Selena is there she manages the store and customers needs like a pro!
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October 2023 by Shisha hartwell
I walked in hoping to get my phone issue solved as smoothly and quickly as possible but I was also ready for great disappointment since that's what I've gotten the past several times (due to no one knowing how to help). BUT today I got lucky and the guy (idk his name) was a huge help!!! I finally got the issue solved with all of his help. It was probably 3:30ish pm.
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October 2023 by Kerry Marie
They worked over and above to install and get the AT&T Air working properly! I’m extremely satisfied!! Thank you Selena!!
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October 2023 by Susan McCloskey
Tyler and his associate were extremely helpful and professional. I will go back here anytime I need help.
