H&R Block is highly praised for its exceptional service, particularly by Kim Hart, who is noted for her thoroughness and professionalism in preparing taxes. Clients appreciate her ability to address complex situations, such as assisted living expenses, and her dedication to ensuring maximum refunds by amending prior tax returns. Kim is recognized for her patience in explaining details and making clients feel comfortable with their questions. Overall, customers look forward to returning to her for future tax seasons, highlighting her as a key asset to the business.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee