-
October 2023 by Kendyl Belden
I recently visited the veterinarian office, and I was truly impressed by the kindness of the staff. From the moment I walked in, they greeted me with warm smiles and made my cat feel at ease. The veterinarians and technicians were not only highly skilled but also showed genuine care and compassion towards my furry friend. I would highly recommend this veterinary office to anyone in need of professional and compassionate pet care.
-
October 2023 by Susanne Bird
Dr. Gartrell and her wonderful staff have provided outstanding, loving care for our pets for years. First with Pepper and now with Scooter, both Havanese. They are so attentive to specific needs and are always ready to provide immediate care. We left a message at 8am this morning, received a call back at 8:30am and had him in before 9am!! This morning he wasn't putting any weight on his left rear paw. He was examined and treated. By 4:30 this afternoon he wanted to go for a walk! Following Dr. Gartrell's instructions, we'll be soaking his paw and keep him resting as much as possible. We love the care and compassion they exude. Appreciate you all so much,Ed, Susanne and Scooter ,
-
October 2023 by Jim Earles
Wonderful loving caring people. Wouldn’t go anywhere elsewhere
-
April 2023 by Tanya Boss
Great personalized care. I feel like my pets are in great hands here.
-
May 2022 by Stacey Borgan
I take my dog in the groomer, Rose.Rose is the best groomer within 100 miles of West Linn. She is experienced & talented in her profession.And the most important review is that my dog loves her. She takes one client at a time so she focuses on who she has on her table.Spending quality time with each and every dog.
-
May 2022 by Tara Lynn
Absolutely amazing staff here! They had my baby boy in and out so fast and communicated the whole time! Best vet hands down!
-
December 2021 by Shauna Frettim
They are a very good veterinarian my animals actually don't freak out with them
-
September 2021 by Tay Carr
My kittens had an emergency and they were the only vet out of the 20-30 places (including emergency vets) I called that would take them in. Very friendly and answered all my questions as a new furry baby parent ?
-
June 2021 by Jeni Reynolds
I was very disappointed that after having such a great experience things went south with having to put my daughters two rats down. I paid the like 120.00 for cremation and asked for the remains to be returned and paid extra for the Paw prints. These two boys were my daughters babies and she really wanted their ashes. They said they would call when paw print and ashes got back and after hearing nothing daughter called and was told they were in we could pick up today. Got there
-
June 2021 by Douglas Thomas
Very friendly staff. They took great care of my pet.
-
May 2021 by Janet B.
I had to bring my kitty to a vet for the first time in her almost 13 years. She is an inside cat and has been our only cat and had never had health issues. From the time I called and was assured that while I couldn't go in with her due to COVID-19, but they would take good care of her, to the welcome in the parking lot, to the veterinarian coming out and talking to me, I felt well taken care of and that care and compassion was being provided to my kitty. I didn't have a carrier and they even had us stop by the day before and provided one for us. I can't say enough about the care that was shown to me. I would highly recommend them and can't thank them enough!!!!
-
November 2020 by Andrea Durgan
The Dr.s and nurses were amazing taking care of my cat shadow! They truly care about all animals. They also gave me reasonable prices for care. I'm very happy with their professionalism, compassion, and also their safety measures in place during the covid pandemic.
-
September 2020 by David Shechtman
Customer service is entirely absent. Had to yell at the Dr as she was running from me to even get any acknowledgment that I was there. I understand that you get busy but to just avoid making any kind of eye contact much less a simple "we'll be with you soon, or something like that is really helpful. Heck you could even do it before the Customer yells "excuse me!"
-
August 2020 by Dave S.
Wow what terrible customer service. They wouldn't even acknowledge my existence until I screamed "excuse me". And she muttered something like we'll be with you in a few minutes. When I worked with the public I was expected to make eye contact, smile, even tell them that they will be helped shortly, without the customer having to shout. L*****
-
July 2020 by Rhonda Shechtman
Kind, compassionate, competent care, and reasonable prices.
