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November 2022 by Llll G.
Wasn't told until the last minute that they had no flu shots, even though I had an appointment made well in advance. So had to go somewhere else, at a later date.. It would have been nice to inform me, so that I could have made another appointment on my day off somewhere else.
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November 2022 by Bruce T.
I wish there was an option to give a zero...a one is too good a review for them. I recently changed to Rite Aid because they have a drive through pharmacy. Bad mistake. I had to call three times to get them to get it ready. They said it would be ready on Wednesday. Went in - not ready. Said to come back Friday. I was busy Friday so I checked the pharmacy hours on their website, it said they are open from 9AM to 7PM Saturday and Sunday. Went in on Saturday, when I got to the pharmacy it said they had new hours - closed Saturday and Sunday, so trip 2 was a waste. Went in Monday and after a half hour wait got my two scripts filled. More good news, the two meds that cost $4 at Fred Myer cost $90 at RiteAid. So apparently they try to make up for crappy service with obscenely high prices. DON'T GO THERE, RUN AWAY!
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December 2021 by Rita G.
While living in Silverton I got all my pharmacy needs at Rite Aid. They were always polite, friendly, helpful and accurate. I appreciated this service so much and I expected this same level of service when I moved to Canby. NOT! All Rite Aid stores are not the same!! Appreciate your Rite Aid people, Silverton! They are precious.
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December 2021 by Tom H.
Don't do business here. Obviously they don't care enough for their customer or employees to pay their employees well enough to stay. They are short staffed and should not be. They need to close their doors and do us all a favor. I am moving all of my prescriptions to a different pharmacy. 1 hour in line to pick up a prescription is not acceptable. Don't do business here!!!
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December 2021 by Niki G.
Severely understaffed, computers apparently don't work? Needed a prescription same day and they told me to have it sent elsewhere because that's essentially impossible for them. At my time of visit, they told everyone they were 2 weeks behind on prescriptions. The staff is very nice and doing their best, but they need more employees and new computers.
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October 2021 by Mary R.
Was trying to get in touch with any human at the store in Canby. The only number you call puts you through to the Pharmacy. I tried 7 times repeatedly on the eighth try someone answered and immediately put me on hold 9 minutes. When the gal finally answered the phone she was very pleasant.
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June 2021 by Carrie K.
I am so grateful for the people at this pharmacy! I recently started caring for my brother who has dementia. His medication list is extensive and new issues come up all the time. The pharmacy staff has been extremely supportive and helpful! The pharmacist, I wish I could remember her name, has gone above the call of duty to support us. The staff is also extraordinary especially Xander. As a family member doing my best to care for a sibling, they have saved my sanity several times. Five stars indeed!
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October 2020 by Lisa Y.
The customer service was horrible. I went in there for a phone charger and the lady there said they don't have any in a rude voice. She also mentioned they're closing in five minutes even though they closed in 8 min. I had to use the restroom real quick while my sister checked for a usb cord. She heard that lady talking about us "they're looking for a usb cord even when we're closing" in an attitude. The guy there helped my sister kindly and found one for $20. It was too much. We left disappointed. Other than the guy but that older lady needs to be fired.
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August 2020 by Michele H.
Extremely clean store, friendly and helpful staff on the floor, counter and pharmacy. Every time I go in I feel welcomed and comfortable to browse and can always find what I need. Simple gestures of kindness means a lot and goes along way with returning customers. Conveniently located and consistent with business hours. The newest seasonal product magically appears and there's never a mess. Great selection in cosmetics and bath products. I get all my products there.
