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December 2023 by Neiani Hillis
Matt was ausome, he showed up when he said he was and did a great job at a fair price. Very knowledgeable.
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September 2023 by Barbie Wood
Very Happy with Matt's work. He was so helpful! Fixed my service engine soon light problem, recommended me to a shop for my transmission and suspension and called ahead to tell them info on my truck. Who does that kind of service anymore? Outstanding! He has my business from now on. Matt did a great job explaining everything to me and patiently answering my questions. He didn't try to sell me repairs I didn't need.Very honest and reasonable with his prices. You wont get that a dealership!And his helper Scruffy is an adorable dog!Services: General repairs & maintenance
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September 2023 by Steven Farley
Matt was great. I have been using his service for over ten years. Not only is he great at his work, but he is an honest man.
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July 2023 by L KY
WOW! How about a thousand stars for this man.I was driving in from Portland and had a flat in Carlton...called another place and the man who answered said...nope. don't do that. Don't know anyone. Good luck and hung up.Found Matt's listing, called and he said he'd be right there to help.Within 10 minutes Matt was there. Not only did he change out my flat but he realized that for brand new tires, I had a front end alignment problem...not just a flat tire.He stated I needed to get it checked out ASAP.He followed me to Carlton Corners and noticed that the spare tire needed air and promptly put some in.I was extremely grateful for his courtesies and concern.As a travel nurse, I drive up to 1 hour to arrive at work and back 1 hour....night shifts... thus his insight and knowledge vs blowing me off and just changing a tire saved me much more than another tire.I am deeply thankful that it was Matt who arrive.100% honest and trustworthy.
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July 2023 by Gina Mars
Matt is great. Honest, fair,very helpful
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April 2023 by Al S.
The Best and delivered my car back to my workplace!!!!! Another business was 2 weeks out for an appointment, not these guys!
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March 2023 by Skylar R.
I would give this place a f****** zero the owner Jake f***** up our car to the point Honda had to fix the entire thing!!!! Hondas owner said he'll never work with them again because all the cars he brought there were worse then when they were bought to west valley auto repair never go there !
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October 2022 by Andrew M.
Phenomenal service! I was awake at 7AM calling every auto shop I could so I could fix my breaks. No luck. I called Auto Valley Repair. Jake worked out a time for me to come in. And I was given a very fair price. I was given updates, I got my car done before work. 10/10 service. I will be returning next time I need car service. -Michael
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October 2022 by Hannah Jones
Excellent service!!!Had Matt out this morning to replace a window regulator on my escalade.Had a wonderful chat, got the job done quickly and now I have a working window again! Thoroughly impressed with the entire experience. Will absolutely hire again and highly recommend!
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September 2022 by Jon S.
Took a car I was interested in buying for a diagnostic test and they assessed the vehicle found the main problems and were very clear about how much fixing those issues would cost if I were to buy the car and take my Business their. They were quick and very professional
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August 2022 by Chris L.
Took a few cars to these guys for a used car inspection. They took plenty of time to go over exactly what they found and they answered all of my questions. I would definitely recommend this shop to anyone.
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June 2022 by Sol Kennedy
They are wonderful to work with and I would highly recommend them to anyone looking for an honest, full-service car maintenance provider.
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January 2022 by Halden T.
I'll start this off by saying I am a mechanic by trade and did not want to do the work on my car myself as that's what I do all day. Most people in my situation would leave probably one or two stars, but I think that is inaccurate, so I've been fair and left 3. They did the job, but it took two tries and overall was not a very satisfying experience. I brought the car in to have my water pump replaced as I had found some play in the bearing. I ended up having the timing belt changed as well since it is right there and has to come off for the water pump. I left the car over the weekend. It was ready on Monday. I picked the car up on Tuesday, but when I started the car, there was a very strong vibration and hum; a balance shaft was mis-timed. I went back in and asked for it to be checked out. The initial response was "we lined everything up". This is not the proper response, I just paid you almost $900. The correct response is "we'll get right on it" or come out and check it with me right then and there. They did get it ready by the next day. There are a few concerns I have... 1. With a vibration and the accompanying noise that are clearly present after you finish a job, which were not present before you started the job, how do you pass that off as "done"? Is there a hope I don't notice it and just take the car or can I not trust the technician to notice it? 2. It is standard practice in the industry to save the old parts for the customer when they take the vehicle back and show them "Hey, this is what we found". This is not something I should have to ask for. 3. There was no offer of a discount or anything on the work. This is also not something I feel I should have to ask for. The job was not done properly the first time and it cost me additional time and a trip to the shop. I'd like to think they'd like to keep my business as there are some things the car will need done within the year (which aren't cheap) and I am adamant about a proper maintenance schedule in addition to changing things out well before they go bad. They could have at least offered me free wipers or something. 4. I keep under my hood very clean so I can see if any leaks develop. There was a decent amount of dropped coolant from refilling the cooling system. This to me is a little unprofessional. Keep it as clean as I brought it in. 5. Some technicians tend to frantically redo a job on a come-back and may miss a few things. I will be checking the work thoroughly and will update this.
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November 2021 by Jadree A.
I was having issues with my car smoking and they figured it out instantly and worked with me and actually treated me like a human not just a money hole. I appreciate you guys!
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November 2021 by Alex F.
Half of my bumper was off of my van and I had some issues with my windshield washer sprayer. These guys were so fast and nice, and they even checked on my suspension and trans fluid just to be safe. They didn't try to make my pay for anything that wasn't necessary, and even went out of there way to save me some money. They fixed all of the problems and got us in and out super fast. I can't recommend them enough, I'd give them 6 stars if I could.
