NAPA Auto Parts - Cave Junction Auto Parts is a vital resource for the greater Cave Junction, OR area, providing quality auto parts and knowledgeable service. With a history of over 100 years in auto parts distribution, NAPA has established itself as a reliable choice for automotive technicians and casual drivers alike. Customers frequently praise the staff for being personable, attentive, and respectful. They exhibit a strong commitment to customer service, often going above and beyond to meet needs, as highlighted by a customer who received help with a dead battery during a family trip. Though some reviews mention the store's prices can be significantly higher than those found online or in larger cities, the staff's expertise and willingness to assist make the experience positive. They are particularly adept at helping customers with older vehicles and specific part requests. While the store may be the only auto parts location in the area, it has earned a reputation for excellent customer service and support, making it a recommended stop for anyone in need of auto parts in the region. Customers are encouraged to take advantage of the Ship-to-Home option and NAPA Rewards to save on future purchases.
Very nice service from the old folks working there well after retirement age. Some are in need of haircuts and hygiene. Overall I recommend this NAPA, if possible. Tell them Sarge sent you.
May 2024
Staff are very knowledgeable, friendly, and helpful
March 2024
They are all personable, attentive, respectful, and knowledgeable. We appreciate their business. They always attempt to get products in as soon as possible to meet their customers needs in a reasonable time frame. Thank you.
