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July 2024 by Melody Davenport
They give my dog and cat such great care! Everyone is so friendly and helpful. Great service!
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July 2024 by Jessica Dearinger
Reasonably priced. Came highly recommended for our frenchy. Super sweet staff.
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June 2024 by Rick E.
NO RETURN CALL EVER! Seems to be a theme. Another unsatisfied pet parent. All we want is the best care (all rescues) for our family, all we got was radio silence.
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February 2024 by Candace Clements
If I could choose zero stars, I would.
I could not be more disappointed with this vet office. My cat was in end-stage heart failure so we made an appointment to have him euthanized. On the way there, he crashed and started gasping for air. We rushed him inside (it was our appointment time) hoping they could get him in right away. Instead, I was told to fill out some paperwork and that a room wouldn’t be available for 30 minutes, even though we were on time and he was literally dying. I told her there’s no way he’ll be alive in 30 minutes but she had no sympathy whatsoever and was very cold. She’s in the wrong business.
We rushed him to SOVSC and they brought him in back immediately and euthanized him while we said our goodbyes. I highly recommend SOVSC.
I realize Roxy Ann is not an emergency vet but the insensitive and ineffective way they dealt with this was horrible. The bad reviews are right. If you love your pet, don’t take them here.
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January 2024 by Madison Becker
Always had good luck with them. They don't really do emergencies, but they do urgent care. I can get an appointment within a week or two versus a month out. They have reasonable prices and they always call me before doing something that would cost more.I appreciate private practice vets in the growing world of corporate vet clinics.
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November 2023 by Tish McCollom
Wonderful caring vet! Great with my dogs.
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November 2023 by lisa tryon
All of our family ,has been going to Roxy Ann for years. I will not go anywhere else. Even when it's bad news we trust them to guide us what we need to do. THANK YOU ALL for being there , Lisa Tryon
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October 2023 by Carol Music
Great vet
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October 2023 by N K
Friendly service ?
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October 2023 by jon martin
We brought out dogs there for a teeth cleaning. They ended up only cleaning one dogs teeth and pulled a quarter of her teeth without asking for approval. Then to top it off, our other dog caught something from their dirty facility. When we called the girl at the front started immediately denying it had anything to do with the vets office. (3 days after leaving there is a normal incubation time for kennel cough.) she said they’ve never had a case of kennel cough come from their facility (they wouldn’t have a record of it if they handled it like this) she started making stuff up like that it was her heart but they did tests on her heart and had just told me it was fine. Then the front desk girl said our other dogs teeth might have just fallen out during the cleaning.( another lie) if the teeth just fell out then why was I charged so much extra for the un approved work. Long story short is the vets office made my dog very sick and took no accountability for the issue they directly caused. Don’t ever trust these hacks with your pets!!! And the receptionists are rude and don’t know what they’re doing.
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September 2023 by Arturo Mendez
My little guy has been going through a tough time. I’ve been needing to get him into a vet but no one had any space. I found this place and checked it out.When I walked in they were slammed, there was only one person attending. When the person was finally able to attend me she was so kind and attentive to what I was saying. I know my situation was not unique yet she definitely made me feel heard and made the situation work out ultimately. It’s so refreshing to see humans who love what they do(or at least do an incredible job at making it look like they do). The woman’s name was Jennifer, as a business owner this is exactly the type of person I would want representing my business.
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September 2023 by Bry Donovan
The vet here has a heart of gold! He not only saved our babygirl but he did it within our only means! I will be grateful for them and their kindness forever! As I get to pick up my fur baby today ! Where she otherwise may not have made it!! So a million thank you’s to you all! We get to love her longer because of you ♥️
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August 2023 by chris james
they have treated very well and saw us for two different emergencies and have seen our pets for a variety of issues and immunizations. Will continue to use them.Keep up the good work!!
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August 2023 by Vickie Doerr
I brought my dog here a few times. Never again! Office staff is extremely rude. Doesn't greet you or even look at you. I had tests run. They didn't call me and Dr. didn't discuss her results.
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July 2023 by Kayla Nantz
This place is terrible, my sister used to take her dog here and we had nothing but poor experiences. The receptionists/ office staff are very rude and dismissive, we’ve never enjoyed speaking with them. The hospital is not well kept, very dirty and the paper only records are a mess to figure out. Would not recommend.
