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January 2024 by Madison Becker
Always had good luck with them. They don't really do emergencies, but they do urgent care. I can get an appointment within a week or two versus a month out. They have reasonable prices and they always call me before doing something that would cost more.I appreciate private practice vets in the growing world of corporate vet clinics.
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November 2023 by Tish McCollom
Wonderful caring vet! Great with my dogs.
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November 2023 by lisa tryon
All of our family ,has been going to Roxy Ann for years. I will not go anywhere else. Even when it's bad news we trust them to guide us what we need to do. THANK YOU ALL for being there , Lisa Tryon
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October 2023 by jon martin
We brought out dogs there for a teeth cleaning. They ended up only cleaning one dogs teeth and pulled a quarter of her teeth without asking for approval. Then to top it off, our other dog caught something from their dirty facility. When we called the girl at the front started immediately denying it had anything to do with the vets office. (3 days after leaving there is a normal incubation time for kennel cough.) she said they’ve never had a case of kennel cough come from their facility (they wouldn’t have a record of it if they handled it like this) she started making stuff up like that it was her heart but they did tests on her heart and had just told me it was fine. Then the front desk girl said our other dogs teeth might have just fallen out during the cleaning.( another lie) if the teeth just fell out then why was I charged so much extra for the un approved work. Long story short is the vets office made my dog very sick and took no accountability for the issue they directly caused. Don’t ever trust these hacks with your pets!!! And the receptionists are rude and don’t know what they’re doing.
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September 2023 by Arturo Mendez
My little guy has been going through a tough time. I’ve been needing to get him into a vet but no one had any space. I found this place and checked it out.When I walked in they were slammed, there was only one person attending. When the person was finally able to attend me she was so kind and attentive to what I was saying. I know my situation was not unique yet she definitely made me feel heard and made the situation work out ultimately. It’s so refreshing to see humans who love what they do(or at least do an incredible job at making it look like they do). The woman’s name was Jennifer, as a business owner this is exactly the type of person I would want representing my business.
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September 2023 by Bry Donovan
The vet here has a heart of gold! He not only saved our babygirl but he did it within our only means! I will be grateful for them and their kindness forever! As I get to pick up my fur baby today ! Where she otherwise may not have made it!! So a million thank you’s to you all! We get to love her longer because of you ♥️
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August 2023 by chris james
they have treated very well and saw us for two different emergencies and have seen our pets for a variety of issues and immunizations. Will continue to use them.Keep up the good work!!
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August 2023 by Vickie Doerr
I brought my dog here a few times. Never again! Office staff is extremely rude. Doesn't greet you or even look at you. I had tests run. They didn't call me and Dr. didn't discuss her results.
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July 2023 by Kayla Nantz
This place is terrible, my sister used to take her dog here and we had nothing but poor experiences. The receptionists/ office staff are very rude and dismissive, we’ve never enjoyed speaking with them. The hospital is not well kept, very dirty and the paper only records are a mess to figure out. Would not recommend.
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February 2023 by Samantha Roberts
Very friendly and caring staff, they got my fur baby in last minute when he tore a nail. Always a good experience and my dog is very comfortable there when he’s normally quite timid. I appreciate the wonderful staff and quality care for Curly Joe!
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February 2023 by Carol S
I cannot say enough to show my appreciation for getting my Pom in on such quick notice , and taking excellent care of her . She came home so happy and herself again , thanks to your emergency procedure!You have my thanks and my upmost trust with my pets !
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July 2022 by C M
Horrible experience to say the least. They treat you like a disposable piece of trash, & give your animals back sitting in their own feces. Strongly advise to go elsewhere.
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April 2022 by Robbie C.
Dr Starnes and Dr Engeset (spelling?) are so loving and compassionate towards their patients. Our family starting taking our pets to Ned Starnes in 1961, when he passed away, his son, Kevin Starnes took over with the same compassionate care that his father offered. I've witnessed 61 years of excellence. I still drive from Portland to Central Point for my dog's annual check ups, vaccinations and dental hygiene. I feel like Roxy Ann Veterinary clinic gives my fur babies the best care available.
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April 2022 by Joseph Gillespie
Me and my step dad took our new dog bella there to get her 2nd shot they were fast and affordable i recommended this place for your animal
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March 2022 by Sarah T.
As an ex of the veterinarian, it says a lot that I won't take my animals anywhere else. I have, but ended up calling here to ask for a second opinion every time. Although I understand the frustration of communication issues with staff. As a business owner, that is always a frustrating problem with employees and co-workers and people in general. Saying a clinic doesn't care based on cost is wild to me. From where I've been, they are comparable. I saw a reviewer also mention the cost of a house call. How many regular vets do them? Not even sure they still do them here... Also, I have personally seen every staff member heartbroken over the loss of pets they didn't even know. Some of these reviews are not from the clinic I am familiar with. Yes, sometimes you will have to wait. This is a medical office, but also an ER clinic, X-ray diagnostic center...you get the idea. They have to prioritize based on need. If your animal ate rat poison or got hit by a car, would you really prefer they take care of the toe nail clips or ear cleanings first (examples)? I wouldn't. We all demand immediate attention, but I certainly have had to wait in an ER or Doctor's office. Now that I have no affiliation here, I can say this.... calm down people! Try to go to the ER, review it one star, and say it's BECAUSE nobody cares because they don't answer the phone on time. Or because you had to wait, or that one nurse was annoying so the doctor shouldn't do a surgery. Oh, and remove your ability to communicate and expect everyone to understand exactly what's wrong with you. The staff are people. So... But, I know they care about animals. The amount of emotions (understandably), they have to deal with, icky fluids, and sickness in general - and are not paid a nursing wage REQUIRES compassion and kindness. These reviews were too exaggerated to ignore. I don't want to go in and visit everyone, but I do want my animals cared for here.
