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March 2024 by Melissa Spaete
Olga is amazing, kind, caring, knowledgeable, timely and accurate. I wouldn't go to anyone else.
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March 2024 by Kevin Mcginnity
Great service
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March 2024 by Trevor Wesley
H&R block gets my Taxes done on time and at a good price.
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March 2024 by Michelle Kline Rowley
Olga was amazing!
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March 2024 by Kelli Waldroop
I was told my taxes were submitted, only to find out the following day that they were not. I was then told they would not be reviewed until that night. I didnt even know this was the case until i was called to do a survey on my experience with them and was told "i see that your taxes were not submitted". Why was i not informed about this? I even asked when my information would be available, when my emerald card would be active, and when i would know about my tax advance. I was told i could leave there and check an atm as it was already done. This is very frustrating and upsetting that i paid all this money to have my taxes done, yet they didnt seem to be a priority or even matter to the company. I likely will never use H&R ever again after this experience. It seems like ive been lied to at every turn during this seasons tax return process. Negative stars! If only that was possible.. I'm VERY dissatisfied with my experience.
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March 2024 by C W
Olga misspelled my name (I luckily caught it in time) she then put in the incorrect name of a company I work for….. I caught that too. Who knows what else she messed up. I’m going to have someone look it over to make sure it’s okay. Waste of $. And now I’m super stressed out. She didn’t even remember to have me pay her she totally forgot until I mentioned it….. she’s very scattered brained and disorganized. It was extremely unprofessional.Upon checking my copy of my taxes I also see that she put the wrong zip code for my address in there…… ?♀️ I’m demanding a full refund. This is absurd. I’m going to have to file an amendment to have them redone.
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March 2024 by Andrea
Olga is amazing, she's been doing my taxes for the past 3 years.
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December 2023 by jon maack
Pick up your phones this poor sevice.
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April 2023 by Jafer Arac
Fast and reliable service
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April 2023 by Duy Ha
Just wanted to share with everyone my horrible experience with this H&R Block office and how unprofessional they are. First, people in their office do not know what they are doing giving me the go around for about 2 weeks just so I can get a video appointment with Olga Teleguz for my elderly parents. Come the day, I took time off of work to help my parents set up the appointment and it's a no show from her. No one bothered to shoot me even a text let alone a phone call to let me know what is going on, not that I now care. From now on we are taking our business elsewhere and want nothing to do with these people and H&R Block. However, I will be calling customer support for H&R Block to report their unprofessional behavior - so disrespectful to the customer!!!
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April 2023 by Havi Soper
My experience at H&R Block was excellent! My tax professional, Olga, was very helpful and super sweet. She went above and beyond to help me find the best possible outcome for my tax situation. I will be coming back in the future for sure!
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April 2023 by Lindsey Y
I've gone to Olga since 2020 and she has been super helpful each year. Extremely helpful, patient, and efficient with our appointments. She answered all my questions and asks me the right questions in order to collect everything we need to file taxes. Thank you for all your help!
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April 2022 by Birdie d
I like Mr. Michael Fok. He is very knowledgeable and gets me as much as he can on my returns.
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April 2022 by Doug Smith
Fast accurate and friendly service got a response back from Federal in state within 24 hours
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March 2022 by Runt Son
Olga has always been cheerful and helpful when preparing my taxes. Unfortunately Olga showed her true face this year when I tried to problem solve an error that was made when she filed my Oregon return. Oregon Dept of Revenue mailed me regarding error and I informed Olga today. I was truly shocked and baffled at her response. It seems once you have paid Olga she no longer has the obligation to fake her cheerfulness and professionalism. I am sorry to say I will not return to her for my tax needs (this is after going to Olga for the last three years ).Olga is great if you don’t have any questions, hate communication or require any follow through; unfortunately this year she created an error that I’ll have to resolve on my own.
