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March 2024 by Kyle Parsons
Very quick, friendly service
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March 2024 by River Tam (Apocalypse Mom)
Friendly, helpful staff. It was a last minute issue so we didn't have an appointment. We were one of the first people there in the morning. We only had to wait about an hour to get all 4 tires replaced.
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March 2024 by Bob Sheridan
Spencer was a huge help. 1st time driving I84 east across the mountains & needed chains. Spencer recommended what we needed and showed us how to put them on. Wish they called “Dead Man’s Pass” something different, but having the chains & knowing how to use them gave us confidence. Thanks Les Schwab
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March 2024 by RB Guirsch
Great customer service
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March 2024 by Micheal Bowen
Services always exceptional there they're on the ball
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March 2024 by Brett Turner
Got a quote for a lift on my vehicle. They added 30% above MSRP so I ordered the parts myself directly from the manufacturers. Saving well over $1,000 on parts alone. To find out they won’t install because I purchased. I’m sure there’s a logical reason (likely liability and/or profit) that they don’t install customer sourced products. Didn’t even care to know what I had or where it was purchased. The guy was so rude and looked so annoyed that I would even ask. I had brakes and a few other things I was going to have done as well. Taking my business somewhere else that knows what customer service is. Les would be disappointed to know what his business has turned into. Good riddance for life Les Schwab.
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March 2024 by jim schultz
Had them mount and balance the tires on my truck immediately afterwards the caps started to rattle making noise. I traced the noise to the caps that seemed to be loose so I tried to tighten them only to find that the threads in the screws holding them on somehow got stripped on all 4 rims. They weren't stripped before the tires were mounted and balanced. I had to take them completely off, Les Schwab wouldn't do anything about it. So Yesterday I went back because I somehow had gotten a screw in one of the tires and asked them to put a plug in it because it had a slow leak. I waited over an hour for them to do a 3 minute job and assumed their customer service would cover it ( They use to fix the tires they put on at NO CHARGE ) I was shocked when they asked me to pay a $20 charge afterwards. I paid it and left because I had no option had I known that I would've went to another tire store. So my review for them is HIGH PRICED<SHODDY WORKMANSHIP< LONG WAIT TIME AND DISREPECTFUL TO BOTH NEW AND RETURNING CUSTOMERS. Was way better before Les Schwab's sold to another company. I will not recommend them to anyone anymore!!!!!
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December 2023 by David Gehl
I can't say enough good things about the staff at this location. I have been coming here for years with our business vehicles as well as personal and they always go above and beyond to make sure I am 100% dialed in. Brandon has helped me multiple times on my custom wheels and getting the correct tires and am completely sold on Les Schwabs on McLoughlin. Between the staff, selection of wheels, tires and accessories they are the best around.Lifetime customer 100%
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December 2023 by Flint Redrock
I refuse to go to Les Schwab because the one time I took my car there the after-work summary sheet contained a number of false statements, like that they had informed me that my rim was bent in a way that could be hazardous and that I told them I was going to keep driving on it (100% untrue, they never mentioned the rim).My partner was using my car and got a flat and had it taken to this Les Schwab. He end up paying far more than my local Midas has offered to sell me [better] tires. They screwed up the tire pressure sensor somehow, then told him that they could fix it FOR A FEE, then never fixed it. So now the pressure sensor light keeps coming on at random. We're going to have to go to our actual mechanic and get the sensor fixed, for a fee, for no reason beyond the absolute incompetence and carelessness of Les Schwab.Unless this company invests heavily in a reputation management company to write fake good reviews and hide the bad ones, I will never understand how they get such good reviews. I've had 2/2 terrible, deceptive, abusive experiences with this company. The only more incompetent auto care company is Jiffy Lube, and that is awful company to be in.
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December 2023 by Charlie Mckinney
Let me say that I am a difficult man to deal with. I ask questions and I am somewhat frank while doing so. After getting tires and an alignment I didn't know that my balance was considered high or how the payment stuff worked. I dont really care either, I pay more than required so I dont notice that stuffs. Anyway, they heard my distaste with my previous location and moved me over to their store!!! They broke down how payment stuff works (still dont really care, I pay my bills), and shook my hand before I left. Thanks for making a negative into a positive!!!
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December 2023 by Zach Richmond
They patched my tire for free even though I hadn't bought tires with them. Quality service and people. I will be giving them my business when it's time to buy new tires.
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November 2023 by Vicky Knoke
Like everyone else,lack of employees, i had a 1oclock appt ,it didn't start til 130,and put us behind on another appt, oh well...i will return cuz i like les schwab
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October 2023 by Michael Murphy
It's always been the best place to go. It's an Oregon founded company and Les set it up that way; money is secondary, take care of the person first and you'll always have repeat customers.
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October 2023 by Jasmine Mendoza
Horrible customer service. Brought my car for new tires and was charged with an alignment with no communication with me only found out as I was about to pay. Did not even receive a call when my car was ready. Horrible communication among the employees.
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September 2023 by Lori L.
Made an appointment to have my tires rotated. They finally started working on my car took the tires off, and left to do something else for 30 minutes. When I asked about it they acted annoyed. I saw the manager roll his eyes. I don't recommend the Les Schwab in Clackamas on 212
