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July 2023 by Michelle A.
This is the worst example of waste I've ever seen. Management needs to do something about this. Covid isn't even what it used to be and if you're so worried about it sanitize the scoops and hey wash your hands!
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July 2023 by Sergey Shepelov
Really good tasting frozen yogurt. I wish they brought back more flavors. It seems like chocolate and vanilla make up 40% of flavors.
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July 2023 by Jared FaunaCreations
Went in with my husband and son for my birthday.They were out of most toppings (strawberries, mochi, brownies to name a few). Thought "oh well", but we waited in line so long our froyo melted to semi-soup, and then the girl at the check out was rude without any prompting on our end.We left and started to eat, but the cool whip and maraschino cherries both tasted sour, which was a really bad sign.It's sad because we were looking for a froyo place close to home since we moved here and this was a huge let down.Guess we'll continue our hunt for froyo.
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June 2023 by Jack Bradley
I was gonna hate and say it’s overpriced but I’m also just broke
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June 2023 by Stephanie B.
Drove 20 minutes across town to get last minute frozen yogurt when the hours are listed until 10pm. Unfortunately the two people working couldn't be bothered to wait until closing and had shut everything down and closed by 9:45 so I wasted my time. I understand closing 5 minutes early but on a Summer Saturday night, there's a good chance you have people coming in until close. There were still customers standing right outside the locked door eating frozen yogurt so it's not like they had been sitting bored and customer-less. 15 mins makes barely any difference to a store employee but could have multiple different customers being turned away. As someone who closed a restaurant for 8 years and never closed early on anyone, it's frustrating to get bad customer service
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June 2023 by Alexis R.
This Menchies was ruined.. they can blame it on COVID but its clear that it is a money thing.SOME items are self serve.. like cheesecake, boba, fruit but the candy and other toppings are in containers. They weigh it WiTH container and it's honestly way too many toppings for one person. Example: one container of sprinkles was more than enough for my two kids. We had to dispose most of it. It's no longer the fun experience we're you can pick as many or as little toppings as you would like. I won't be back to this location.
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June 2023 by K Switzer
The yogurt was as expected- good. The service was terrible! My mother-in-law (who frequents the restroom because of her age) was told she could not use the restroom. When we asked why we were told they were locked and that’s it. The girl just didn’t want them open and wasn’t willing to let a paying customer who spent over $34 to use a restroom. I assume because there was only a half hour left until closing. They had to leave immediately, since they live in Gresham, to drive home and use the restroom. Not coming back again. I’ll get my yogurt somewhere else.
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June 2023 by Katie Lopez
The yogurt is excellent! The service is horrible my 4 y/o son needed to used the restroom and the cashier told him he could used it because they were Locked told us to go to target. She was super rude.
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May 2023 by Caroline Bacon
Why do we have to use plastic containers filled to the top with toppings? The ONLY menchies I’ve been to that has this weird policy and makes you weigh prefilled cups of toppings. Never coming back to this location.
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May 2023 by Nayely Hidalgo-Guzman
I love it very delicious
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April 2023 by C E
My 4 year old son and I have been customers many times. This particular time my 4 year had been holding it and I needed to get him in to potty before he had an accident. The cashier on 3/25 at 5:30pm refused to let him use the potty 1st because I didn't buy anything yet. We were going to go to bathroom then buy it, still no. Such stupidity if you think we're going to take our frozen yogurts in the bathroom or what?! Leave on a random table?! We left he peed on a piece of grass by my car. Going to nectar close to us from now on.
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March 2023 by K H.
My husband and I came in to Menchie's for the $6 special, when we went up to the counter to pay they charged us for weight because we were 15 minutes early. Apparently the special didn't start till 7:00 p.m. we were unaware of this time because the sign posted about the special had the time in very small print. There was no one at the counter and we stood there with the yogurt only for the cashier to tell us this.
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March 2023 by Robert Best
Lot of plastic container waste. Why would we tip for self-serve?
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January 2023 by Kera B
Everything seemed great going into this location Until me and my four-year-old sat down at a table so she could enjoy her frozen yogurt it was covered with their cleaning chemical both chairs and table. There was no sign Saying not to sit there she said that she was putting those ones away and that the chemical is non toxic and she wouldn't say anything else but that hopefully it isn't toxic because i am almost 5 months pregnant ...Whatever girl at 8 PM with a dark hair that is working there on a Wednesday night 2/23 needs more training definitely that does not seem safe to me at all. She also did not apologize.
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November 2022 by Andrew P.
My daughter loves getting frozen yogurt here! I also love to go next-door to get some cookies so we both win