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March 2024 by Amber Green
I took my elderly dog there who has severe arthritis and anxiety. And they were absolutely amazing and cared for her with love and care. We will be returning.
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February 2024 by Kristina Platonoff
My puppy after his hair cut and grooming. They treated him well and groomed him to my liking.
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February 2024 by Michelle Houghton
4 stars for my dog's grooming - she smelled great and was nice and fluffy clean when I picked her up - thoroughly dried, nails trimmed, ears clean.3 stars for the condescending staff on the phone and in person. Due to this, I will not be back.
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February 2024 by Lenor
I went for appointment for my dog and wasn’t treated right didn’t have a muzzle for my dog and they told us to go get our own muzzle that was weird!so I thought about it and decided to go to a different place!!
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February 2024 by Rand Soper
Great dog groomers
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January 2024 by Aly
Second time I’ve overpaid for my dog to get an incomplete groom. Make sure they actually did everything before you leave!
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November 2023 by Shellie C.
These groomers go the extra mile! I brought my mother in law's senior dog that hasn't been groomed in quite some time, they worked a miracle. I got in with in a few days and the cost was reasonable considering his condition. They even took a cute Christmas picture afterwards! I feel lucky to have found a place to bring Chip that I can trut.
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November 2023 by Brittany H.
My dog, Boudie, went into to mudpuppies for a second time and was wounded/cut in his genitalia region - one being on his scrotum, other near penis, with the real kicker being the groomer CUT OFF his nipple. Then, decided to post a cute Christmas photo to their Facebook page for marketing - is this a joke!? I wouldn't trust Mudpuppies with the safety of your pups - the groomer delightfully took my money and accepted a very generous tip while being so undeserving, and didn't bother to mention any of this to me. She also cut very closely around his eyes - luckily she didn't blind him. I feel sick that I trusted Mudpuppies and now my poor dog is surely traumatized from this experience - Get the groomer better training so she doesn't mutilate any other dogs!
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November 2023 by McKenzie Z
Wow! Wow! Wow! Called to schedule an appointment & was scheduled promptly for the upcoming weekend. Our pup was nervous going in, but they did all they could to make him feel comfortable for his stay!! When we picked up our pup after his cleaning he looked fabulous, they even played dress up with him for Halloween!!?? Incredibly accommodating, friendly, & precise! We will definitely be returning regularly!! ???
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November 2023 by Trajan Lovingier
Great groomer. My dog always looks and feels great when I pick him up.
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October 2023 by Ari C.
We have been going to Kayla at Mudpuppies for 4 years with our old gal. Even with her myriad of skin and matting issues from her being so itchy all the time from allergies, Kayla has always been great at turning her from our little polar bear back into the princess she is used to being :) You can tell Kayla really puts the time and effort into her pets. She even mentioned possible heavy heart sounds after a grooming session, and when taken to the vet, we found she had a murmur. All because Kayla cared enough to notice. She truly loves her pets and makes sure she never pushes their boundaries of their comfort. My baby is at the end of her life now, sadly, and at her last groom, Kayla made sure to take the time to really love on her and make sure she was comfy while getting her last cleanup. I really couldn't have asked for a better groomer. Thank you for everything, Kayla. If you are thinking of taking your fur baby to them, you won't regret it!
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October 2023 by Robyn Hoover
I walked in with my corgi mix for a quick nail trim. Not only did they get us in right away, they were excellent at welcoming and calming my sweet nervous girl. Ollie was so at ease she was even giving them kisses. We will definitely be back!!!
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August 2023 by Elise Rollins
My girls love Mudpuppies! Kayla has been their groomer for years and we will follow her anywhere. She does an exceptional job, loves our girls so much, and does well with one of them being nervous most times about grooming.
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August 2023 by Aleta Brady
Wow! Wow! Wow! Called to schedule an appointment and was scheduled promptly a couple hours out. Accepted but told her if there was a cancelation or any way I could get in sooner then let me know. She was like "No problem! You can just do a walk in!" When i picked up my pup after his cleaning i was in awe and shock of how clean and groomed he was. He's extremely reactive to getting his nails cut and there have been times where i picked him up from other groomers and the job was obviously not fully done. Not this time! They did such a complete and thorough job that I can't find a single flaw even after searching.Incredibly accomodating, friendly, and precise! I will definitely be returning regularly.
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August 2023 by kaliyah iverson
UPDATE: My experience was promptly acknowledged, and the owner showed professionalism and sincerity with a call the next day. She assured me that my concerns will be addressed, including direct attention to some employees.Supporting small businesses brings me great joy. The owner explained that my pup was happy at the groomers, despite not showing it at home. I understand that bad haircuts can happen, especially with mats on my dog's ears, and I'm willing to give the groomer a second chance. After speaking with the owner, I trust the groomer will deliver exceptional work in better conditions.HORRIBLE CUSTOMER SERVICE. EXTREMELY UNPROFESSIONAL.I must express my utmost disappointment with my recent experience at MUDPUPPIES. The level of unprofessionalism and lack of care for their customers and pets is truly alarming. As someone who has worked in customer service, I am usually understanding, but this was beyond unacceptable. I am very kind and often too forgiving, which I wholeheartedly regret in this situation.My dog's grooming session was a nightmare from start to finish. The groomer's initial comment upon my arrival, essentially dismissing any concerns about my pet's well-being, was completely inappropriate and unsettling. THE 1st THING THE GROOMER SAID WHEN I WALKED IN FOR PICKUP WAS, “I KNOW, DON’T SAY ANYTHING”?!?!?!?! That is not the 1st thing you want to hear out of someone’s mouth who has been caring for your pet the past few hours.CUSTOMER SERVICE: While I was waiting for the cut to be over 20 minutes past the point of when I received the ‘almost done’ phone call in which she instructed me that she would be done in 20 minutes, the phone started to ring and one of the employees immediately said “GO AWAY!” (Referring to her not wanting to pick up the phone). Another employee pointed out that there was a customer in the lobby (me), in which she jokingly responded, “she’s not allowed to say anything anyway.” The other employee then told me “we usually just tell them we’re not home.”Their attitude towards customer service was shockingly dismissive, as evidenced by their comments about not answering the phone and the lack of regard for customers in the lobby.As for the actual grooming, it was nothing short of disastrous. My dog had pretty bad mats on her ears and they had to be shaved, which I was told ahead of time and completely understood. But when I came in to see my dog, I was not prepared. My mini poodle received a 'poodle cut' that turned out to be uneven and patchy around her mouth and ear.But okay whatever, I can get over a bad haircut. My main concern was my dog's extreme distress. She was visibly sad, jumping off the grooming table, and crying hysterically, which has never happened after any previous grooming elsewhere.The ordeal left my dog so shaken that she didn't even want treats or show any signs of excitement for the rest of the day. Seeing her in such a state was heartbreaking, and I fear this experience may have a lasting impact on her attitude towards grooming in the future.She was panting excessively when I picked her up and ran straight to her water bowl when I got home. I have always taken my dog to reputable grooming establishments like PETCO/PETSMART, where she is treated with care and enthusiasm, I can tell she has a good time there and I can always trust that she is well taken care of and never reacts this way leaving from there. I have never seen her react this way after leaving.As a young adult in my mid-twenties, I often receive comments about looking like a teenager, which can sometimes lead to my concerns being overlooked by others. I sincerely hope that MUDPUPPIES realizes the importance of treating all customers with respect and attentiveness, regardless of their age.While I wish for better treatment and service, my intention is not to seek revenge but to encourage MUDPUPPIES to improve their practices and customer relations. If they take this opportunity to rectify their approach, they have the potential to regain trust and goodwill among t