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April 2021 by Karen Mattsen
Unbelievable customer service, they go above and beyond to help!!!! Dan came to our office in the midst of an ice storm to get our phones up and running, we have since switched our entire phone service to them! I was a nervous wreck, they basically held my hand through it all and it was a breeze!!!! We could not be happier with them AND our lower phone bill!! Thank you guys again, you are THE best!!!!Dental & Medical Staffing, Inc.
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January 2021 by MaKayla Slade
NW Telecom goes above and beyond expectations! With just a phone call away their team is always there to assist. We are so happy we chose business with them. Such a friendly, professional and reliable company. Special thanks to Dan & Robert!!
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March 2020 by Daniel Cho
Great customer service and fast installation!
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December 2019 by Hilltop Chiropractic
Northwest Telecom has been a great asset to our office. The additional features that other companies were unable to provide have been extremely helpful in our office operations. We have had a few different phone services in the past and Northwest Telecom is by far the best. The customer service is top notch--some of the nicest people to work with, and they are quick to respond to our needs and requests. I would recommend them to anyone.
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November 2019 by Liz Dusky
Our firm has been through two complete phone system changes/upgrades with Northwest Telecom Services. We have found their staff to be friendly, responsive and extremely knowledgeable. The training was great and their support is top notch. I would highly recommend their services.
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November 2019 by Terry Sheldon
I have relied on Dan and his team for over ten years now. I just bought a new cloud phone system from him because you can trust his products and service to be the best around. Bottom line is that you can trust Dan to be a great vendor/partner to your business.
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November 2019 by Victoria Bordelon
We made the switch to Northwest Telecom after a year of dealing with a national VOIP provider with patchy call quality and outsourced, unhelpful customer service and I can honestly say that we have never been happier! We have excellent call quality, easy call routing and forwarding, great desk phones and an easy to use cell phone app that lets me work from my cell phone and show up as my business phone. We have a remote worker who has a desk phone at her house and is able to answer and transfer calls seamlessly to our main office. Anytime I want to make a change to our system settings I just email Robert at Northwest Telecom and it is done in a flash! Northwest Telecom is local, so they are working when you are and are eager to help with anything you need. Opening our account and getting set up was made so easy by the team at Northwest Telecom. We were able to go to their office and see the different phone equipment options to find the best phones to meet our needs and then their service tech came out to our office and installed all of the necessary equipment. Make the move to Northwest Telecom, you won't regret it!
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November 2019 by John Jackson
Great company, great people to work with. Professional and fun to be around.
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October 2019 by Darin Scheurer
Amazing customer service. We've really enjoy the product and working with NW Telecom.
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August 2019 by Travis Smith
I worked with Dan at NW Telecom to get a new VOIP phone system. We had a few quotes on the phone system and Dan was the ONLY one that was full service and took care of new drops and had onsite service. Dan was also the ONLY one that had a solution for redundancy and coordinated multiple ISP's. I would highly recommend Dan and the NW Telecom Team after taking care of Sky Heating's phone system and providing a truly redundant solution.
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April 2019 by Beth Kapukui
We have been customers of NW Telecom for many years and have never been disappointed with service or the products we have purchased through them. They are very quick to respond and always follow through to make sure our needs are met. All of the staff are friendly and seem very dedicated to their business! Highly Recommended!!!
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April 2019 by Ryan Bemrose
Northwest Telecom has been supporting us since 1995, they have phenomenal people working with them and will take the time to help with all of your telecom needs. There attention to detail, follow up and customer service is amazing!
