Relax The Back in Clackamas offers a welcoming and knowledgeable environment where customers can find ergonomic products tailored to their needs. Customers appreciate the no-pressure showroom, making it easy to browse and choose from items like recliners, heat and vibration pads, and specially ordered products such as the SACRO Ease with a cutout for the tailbone. The staff, especially Erin, is praised for being professional, patient, and attentive to questions. They go above and beyond by honoring returns, providing full credit, and allowing customers to keep items until replacements arrive. Customers also value the staff's responsiveness, including helping locate the store with landmarks and assisting with product details by communicating with manufacturers. The overall experience is positive, with many expressing confidence in the quality of the products and looking forward to many years of comfort and relaxation. Relax The Back is highly recommended for its friendly service, knowledgeable staff, and quality ergonomic offerings.
I have shopped at Relax the Back many times over the years. Like my previous experiences, my recent interactions with their staff have been very good. They are knowledgeable and helpful. Recommended!
December 2025
Erin was super knowledgeable & helpful for my specific needs.
August 2025
I have lots of dramatic back and neck issues. Heading overseas with an 11 hour flight, I needed something to try to aid in enduring an econ seat for that period of time. RTB had several lumbar options one of which I purchased. Sought neck support elsewhere, but I've been using my lumbar pillow at home and am very pleased... read full comment
