Relax The Back in Clackamas offers a welcoming and knowledgeable environment where customers can find ergonomic products tailored to their needs. Customers appreciate the no-pressure showroom, making it easy to browse and choose from items like recliners, heat and vibration pads, and specially ordered products such as the SACRO Ease with a cutout for the tailbone. The staff, especially Erin, is praised for being professional, patient, and attentive to questions. They go above and beyond by honoring returns, providing full credit, and allowing customers to keep items until replacements arrive. Customers also value the staff's responsiveness, including helping locate the store with landmarks and assisting with product details by communicating with manufacturers. The overall experience is positive, with many expressing confidence in the quality of the products and looking forward to many years of comfort and relaxation. Relax The Back is highly recommended for its friendly service, knowledgeable staff, and quality ergonomic offerings.
Bought a special order SACRO Ease with a cutout for the tailbone that is great! Erin in the Clackamas store is wonderful. I returned the normal SACRO Ease due to tailbone pain and they honored the return, gave full credit AND allowed me to keep the old one until the new order came in.
June 2024
Very nice showroom and no pressure to buy.
I bought the battery operated heat and vibration pad. It’s A pleasure to discover something I was looking for I didn’t know existed.
May 2024
Great spot. Awesome products.Thanks to Missael for the help and recommendations.
