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December 2023 by Jeff Dougal
Deposits in the night drop drawer do not post for a long period of time the next day!
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November 2023 by Tanya Simms
Most ridiculous Bank I've ever been to in my life. Same yourself an issue in bank elsewhere
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July 2023 by Suresh Kumar
Lubna Alsaberi is super amazing! Lubna not only helped me and wife with a 12 month CD, but also waived international wire transfer fees for being a loyal US Bank client.The branch is always super clean and people are always super nice when you walk in. The most convenient is the ATM drivethrough and inside the branch which is open during weekends and offhours!
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May 2023 by Jennifer Attebery
The ATM wasn’t turned on and had no sign to explain why, or offer suggestion for a nearby ATM that did work.
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April 2023 by Gina R. N.
“BE AWARE”. The ATMs at this location eat your money. I wish I had read the reviews about these ATMs before I came to do my deposit. I made all the required steps to file a dispute and after a week the consumer service just informed me that there was no error, based on the history log that the ATM produces. If the ATM has problems because you have received a complaint (there are several complaints during different months) you will only take into account the log of this machine?After being a customer for almost 20 years and that's how they treat you. At the first opportunity I'm going to change to another bank.
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December 2022 by Linda Leatherman
Absolutely great customer service found at this location. Tajudeen went above and beyond today by not only taking care of my bank needs but having the other bank workers sing with him and wish me a happy birthday. Thank you so much for your kindness.
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September 2022 by Quoc Nguyen
Atm of bank is swallow money cash $2500. I need it deposit for payment. Now, I don’t have money. I opend filed claim from wednesday lastweek. Until now, it’s not resolved. Too bad. I don’t know, Where is my money for me payment bill water, bill electronic, bill rent. Too bad. Don’t come this atm of this bank.
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August 2022 by Crystal K
These guys are amazing! They are fast, productive, efficient and friendly! They have excellent service! Especially Ben! He’s awesome. They always accommodate me and go out of their way to help me with my banking needs. Thanks guys!!!
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July 2022 by Madison Mcfadden
I have been to this location a hand full of times and never received poor customer service. Today, was EXCEPTIONAL! I went in for a cashiers check- being my first time. Everyone was so friendly. Sara was my teller. She had great conversation. We talked about my puppy purchase (why I needed the cashiers check). She asked to see pictures, asked his name, told me to bring him in for treats. It was a very friendly and nice feeling. Then, the other tellers joined in with their smiles and excitement for me. It’s just the little things that go a long way. Thank you US BANK SUNNYSIDE for providing a comforting and friendly feel. I will be back!
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January 2022 by Craig Ackerman
Went in and spoke with Samantha and opened up a savings account for my daughter. She was professional, concise, and a pleasure to work with. I will return to this location from now on. The place is very clean and much more of a professional atmosphere than other local us banks.
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September 2021 by John Petty
Thank you so much to all involved today (9/21/21). First, the rep at the counter who has helped me every time I walk in is great. I just didn’t write his name down, and his is a hard one to spell and I didn’t want to butcher it off memory, but he is great.Second, thank you Ben, who helped me open the checking account. And thank you for the recommending the message for your boss Fadi :). Also, go 9ersFinally, Fadi thank you for going above and beyond for security purposes for my family. I really did like your shirt too ?Great job team. Keep it up!-John
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July 2021 by Jason Loomis
Drive-through ATM routinely breaks down or doesn't accept deposits. Avoid this branch.
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June 2021 by Me
Lubna was super helpful, exceptional service and knowledgeable
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May 2021 by J P
Horrible bank, do not bank here. The manager is rude and very inconsiderate. You ask him a simple question and he acts like he doesn’t have time for you. It’s his job to help customers. And then the heavy set gal Sam is very rude as well. Us bank should let go of these two it would make there company better.
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January 2021 by Ryan Sullivan
Great atmosphere & incredibly friendly people with excellent service!!!??✌
