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January 2024 by William Huffman
They do a great job. Very knowledgeable and thorough
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April 2023 by Don Harvey
Oregon Satellite also provides alarm systems under the name Oregon Alarm. I use their alarm system in a large commercial building and have been very impressed with their product and customer service. They are great to work with. I highly recommend this company.
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September 2022 by Ashley Ann
They overcharge you for awful internet that doesn't come close to the speeds advertised (if it even works at all; most of the time it doesn't) This has nothing to do with trees either, because I live in the middle of a huge hay field; no trees around. I figured I'd get decent connection. Nope. They force you into a 2 year contract (I am assuming because they know no one would waste their money on it if it was month to month) and if you want out of this contract they charge a $500 fee. (They don't tell you that until they're at your house installing it.) At this point, it's cheaper for me to wait out the contract. I can't even load a movie on it. I tried and tried e-mailing them and contacting them when the service is not working, but they never get back to me. Unfortunately when I moved into my house Oregon Satellite was the only option at my location. Recently, Ziply started offering service in my area. Now I have 2 internet lines until the end of the year. I pay half the price for Ziply and it works about 1000x better; plus no contract. This is a warning for anyone thinking about using this service; you're better off using your cellphone company as a modem than using their Satellite. Don't get stuck like me! It's a total scam.
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September 2022 by Spree Vontray
As an avid streamer, Internet speed and consistency, is more important to than anything. So, How can you claim Oregon Sattellite, IF YOU ONLY COVER CERTIAN SMALL AREAS AND AVOID 99% OF THE STATE WITH TREES. also internet with these guys is like opening a canned snake, trick only works one.
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February 2022 by Christy Ashcraft
So when I say we live in the boonies... y'all, I mean it! My Sister in law( who is also my neighbor 1/2 mile down our driveway) has Hughes net and it's such TERRIBLE service! I can be the ONLY person at her place and the service is just spotty, and weak...can't play any type of game online because it constantly kicks you off. BUT... at OUR home?!?... We have Oregon Satellite! Look...I wish you could see where we live. We are surrounded by tall beautiful trees. But John made it work somehow! Our internet is SO fast and just consistently good! We have a teen at home(so CONSTANTLY streaming) and even with her watching her shows, me online, and her Dad streaming, we have NO lag, it doesn't boot us off, it's really great service!!! It's worth the price if you live in the sticks like us but want fast, reliable service. I appreciate these folks and recommend them to everyone!
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December 2021 by Patrick Wright
Poor customer service followed by even worse customer service from the owner Brett. We waited for months for a consult just be be told they were too busy and did not want to install the cameras in our housing for Veterans.
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February 2021 by Ken S.
DO NOT sign any long term contract with Oregon Alarm, 1049 S Broadway, Coos Bay, OR 97420. Because if you have a problem they don't really care if it gets fixed or the problem gets solved because they already have you hooked. They will give you a yearly discount, but pay by the month because you can leave on your terms. My brother recently passed and had paid for the year in advance but when I asked Dyana for a credit or refund on what was left they offered no refund options except let the new owners have the remaining months for free. I requested a copy of the contract that my brother signed, so it could be reviewed, and Dyana never responded to the email. She just ignored a long time customer. This is a company that's great on there terms, but if you ask for anything else you will only be ignored.
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January 2021 by Anne McCaleb
We just moved to Bandon and I was quite concerned about the lack of available internet options in our area. We chose to work with Oregon Satellite for our personal and business needs, and I have been nothing but pleased! They worked with us to schedule an appointment as soon as our escrow closed (including dealing with some schedule changes due to the escrow being delayed), and they came out for the inspection and installed the equipment on the same day. We have a ridiculously big house and they made sure that the whole house was covered by the service. I work from home and use my computer daily, have a VOIP business phone, we have streaming TV and music services, and have not had ANY problems with the service. The technician was on time and very friendly and helpful. Heather in the office is beyond amazing - I have bugged her about a lot of things and she is always prompt, helpful, and so nice to deal with! I absolutely recommend Oregon Satellite's service and product!
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November 2020 by Chris Lawson
The made it halfway to my house and decided They couldn’t install dish tv, they didn’t even show up to try. They say the go above and beyond to try to get it installed but yet they won’t even show up.
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August 2020 by Panduur Bear
Installation was quick and professional. Cameras are of the best quality. However once they have everything installed, if you ever need them to come back and look at anything they take DAYS!!! Definitely do not make current customers a priority.
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August 2020 by Leslee Pierson
Worst internet I have had. Cannot stream Netflix without it buffing every 3 minutes. They told us we would be able to have 4 devices connected and have great internet. Thats not the case. For 80.00 a month you would think it be decent internet. Have to reset the router once a week. Tried emailing them about it and have not heard back.
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June 2020 by Dena T.
There was an issue with my bill. I called and the woman that answers the phone was RUDE. Then I talked to the owner, he was BEYOND rude, to the point of being insulting. So I asked how do I cancel my service. He told me he didn't care if I cancelled or not, either way he'd get paid, cuz I signed a 3 year contract, and the only way to get out of it, is to pay the $50 for each month of the rest of the contract.
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November 2018 by Guy H.
They are always great and highly professional
