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June 2024 by Carol Cabral
We took our transmission to Trans Fix after rebuilding our truck engine because we were taking a road trip to Rhode Island & back for our daughter’s graduation. Our transmission did not have any issues, we thought since we rebuilt engine, the transmission should be rebuilt for the long trip. He promised it would be rebuilt in 3 weeks. 3 weeks passed we called on the Friday after 3 weeks & he promised it would be done the following Tuesday. Tuesday came & went, no call! We called him again on Wednesday & he promised it would be done on Friday. Friday came & went, no call! We went to the shop on the following Monday & he again promised it would be done this Friday. No call again! Two months later we get our transmission back & it was totally messed up! It wasn’t shifting, whiny & reason for concern of our new engine blowing up because of high rpm’s prior to shifting. My husband took the truck back & took it for a test drive with Augustine. He claimed after we duplicated the problem that it was the torque converter & he would order a replacement. We asked how long & he said a week. A week came & went, no call. We stopped by the shop after crabbing & gave him 7 crabs as promised previously. He told us then he would order the torque converter when he already promised he would order over a week ago. We again asked if we should call him & he said he would call when it arrives. We waited & waited, no call! Ny husband ordered a torque converter & installed it, still same problems the transmission was having. My husband & I decided we didn’t want to do business anymore with him because of lack of professionalism & correspondence. We went to AAMCO in Roseburg & unfortunately, we had to pay for another rebuild because they have no way to find the issues Trans Fix did to the transmission. They were able to duplicate the problem the transmission was having & completed the rebuild. We got a refund on the torque converter we paid for with Trans Fix & the one we ordered (around $800). We should have been refunded the full amount but grateful for anything at this point. I wanted to put this on the reviews because after being in customer service my whole life, this was the worst & costly experience. I realize he has good reviews???
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June 2024 by Steven
Hope my Mitchbushi MTRA is good after Rebuild on a 92 Ford Pickup f150, it a 5 speed manuel Transmission let you know at end of week .Hoping to get it for Memorial Day weekend another review later.
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November 2023 by Steve Serrao
Quality work at a very reasonable price (Auto. Trans. rebuild).Service: Transmission
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September 2023 by James Jimenez
El jefe is the 4L60E king!! He rebuilt the very failing transmission on my little Isuzu Hombre XS. Great work and a massive help. 6 stars out of 5. ⭐ ⭐ ⭐ ⭐ ⭐ ⭐
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May 2023 by Teresa I.
Waited 3 weeks for my appointment to have a brand new transmission put in. Showed up on time at 9am as asked. Shop suppose to open at 9am. Waited for 45 minutes, 12 phone calls, and an email later and still no response. Guy finally shows up and completely ignores us. We weee the only people in the parking lot, parked right outside the office door. Guy walked right in and started his day, said nothing to us and never came out to help us, even seeing the transmission case in the back of my truck. We left. Thanks for nothing buddy, I'll take my 600 bucks somewhere else.
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February 2023 by Sienna King
Only mechanic in coos county that I trust looking at my vehicles for transmission issues. Very reliable and flexible on scheduling.
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October 2022 by valorie turner
Great job!!
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October 2022 by BURTON JOHNSON
Called for info great help
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May 2022 by Lady T
My Jeep Liberty had been leaking transmission fluid for almost two years. Don't ask me how it hadn't failed yet...I kept it topped off as best I could. I had taken it to a place in Bandon, and another in Coos Bay. Both places said they 'fixed it' by replacing the cooling line which they were both convinced was the issue. The leak continued. I took it back to the place in Coos Bay a second time, they said they didn't tighten the connector enough. Still, more leaking. Finally took it to Trans Fix. They took a while, but they found the issue. A small crack in the dedicated trans cooler that was only visible after removing the front grill. None of the other shops bothered to look this far. The service at Trans Fix was thorough, friendly, and very reasonable cost-wise. I would use again without question!Service: Transmission
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January 2022 by Rhonda Essert
Wouldnt waste my time..many promises that it would be done ..And when done took it back he said wasnt his job ..But had it revaluated from 2 other shops they say it is the transmission..Dont go there
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November 2021 by Frank and Karen Hladky
The tired 4L60E transmission in our 1995 GMC Sierra 4X lost its high gears towing our 25 ft RV trailer. Augustine rebuilt it to a stage 2 towing package and included a better than stock torque converter. With the engine modified to 100 hp over stock we now have a nicely matched power train. Pulled trailer to Olympia and back, a distance of over 600 miles no problem. Trani now has over 3000 miles on it and is strong and smooth.Augustine is in high demand so had to wait a month, but during the pandemic we couldn't have gotten a performance transmission in that amount of time for any price. Augustine's price was very competitive. He came highly recommended from a friend who puts 100K miles on his business vehicles annually. Although we don't put on as many miles, we needed a strong transmission for our towing needs. He said we'd see better fuel mileage and we definitely did under tow.We're passing this recommendation on just as strong as the one we received. Augustine knows transmissions and does superior work. We're very happy.
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September 2021 by Tomi Abbott
My father used you to have his transmission fixed on his Ford Explorer. As a mechanic he isn't easily impressed but he was very very happy with the quality of the work. Highly recommend.Service: Transmission
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June 2021 by Brandon Garrett
Very helpful
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May 2021 by Eric Devi
Augustine is awesome
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November 2020 by Cutler
Great Place. Does quality work for a more than fair price. 100% recommend Trans Fix for transmission work.
