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March 2024 by J Benfield
AMAZING business!!I had a stove door for my parents that the glass broke. They were told they needed to get a whole new wood stove-which was absurd. I called Martin Glass and the person answering the phone was courteous and provided accurate information. Since my parents live on the coast I had to go pick up the door, get it repaired, and then drive it back down. It was a tall order to ask them to have it repaired by Friday when I dropped it off on Monday afternoon... But, they did it!!!!! I appreciate them SO MUCH! It was a blessing to have it back to my parents so quickly since it is their only source of heat. I have been here a couple of times before and they are always affordable and fair. I highly recommend them!!!
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March 2024 by Courtney Goodman
Update: After my last review, I was contacted by Martin Glass and offered an explanation on the owners behavior and an apology. They were able to get me scheduled quickly and got my glass installed this morning. It was about a week for the glass to get in, and total time having someone in the house (measuring and intalling) was less than 15 minutes. Aside from the initial experience with the company, this was definitely a five star experience. The man who did the measure and install was very kind.____________Original review:Called Martin Glass on the direction of Parr Lumber to get new glass for a broken window. The initial woman I spoke with was kind and helpful in getting a measuring appointment set up. The day of the appointment, no one showed up. I called many times over an hour after the appointment, hoping to get an ETA. When I finally got a call back from Martin himself, I asked if he was impacted by inclimate weather and needed to reschedule and he said "no I'm in the office I just completely forgot," okay...? So I asked if he could still come that day, to which he said "no today is completely off the table." Again, okay? So I ask if he can come the next morning and he initially agrees but when I ask what time he said "well I don't have my calendar in front of me so I will call you in the morning and let you know what works." Sure, let me put my whole day on hold, but I need new glass, so okay. The next day came and went, and I still have never been contacted.I'm not going to beg you to let me give you my business and money. Bizarre behavior for a business owner.
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March 2024 by Julie Rohrer
I had 3 windows in my home with broken seals. I contacted Glass People, Tualatin Valley Glass, and Martin Glass. Martin Glass was not only the most reasonably priced, but they were also weeks quicker in getting the glass ordered and installed. They were very professional in coming to measure and in the installation. The new windows are beautiful. I will never use anyone but Martin Glass. They showed that they cared about having me as a customer.
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November 2023 by david trapp
Excellent and prompt service! We hired them to replace a household window. I would use them again.
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October 2023 by Jayhawk
I have yet to go there on the phone they’re a great help
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August 2023 by Crystal Mettee
These guys are great! They're honest, kind, and don't take advantage of people!
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May 2023 by Tim Biamont
Shining example of what a local business can and should be -Abundantly thoughtful and caring.Service: Installation
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April 2023 by Mark Foumal
He forgot to order the glass on the day of my appt. Then told me it would be 6 more days before he could work on it.But he would have the glass the next day. So he can get the glass in one day.But didn’t want to perform customer service on his screw up the same day.So he gets a 1. Then you ask if I wanted to reschedule. For 6 days outServices: Auto side window replacement
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January 2023 by P Beaman
I always get great service from Martin Glass. I was in this time for a chip in my windshield.
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January 2023 by Marion H.
I have an old home and needed 12 panes of glass replaced. Martin glass did an excellent job at a fair price. I am very pleased with their work and recommend them highly!Marion Hull, M.D.
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December 2022 by Bob Sherwood
Spoke to Tim Butler he was most helpful ordered the glass and got it in the next week went to get it and found out the replacement was broken and he had already ordered the replacement went back the following week and he put it in within an hour very satisfied would definitely recommend them
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November 2022 by Laurie Fosmark
Martin Glass has repaired numerous chip repairs & one entire windshield replacement. I'm always totally satisfied with their work, professionalism and price.Services: Auto windshield replacement
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October 2022 by jayboy _503
Had my windshield replaced last week. Outstanding service, work ,and price. I definitely would go to Martin Glass again!
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September 2022 by Kelly Smith
I ordered glass for cabinet doors got quote. Dropped off my doors next day went to get them owner was charging me way more than I was quoted. I told him what I was quoted and he lowered the price but still quite a bit more than they originally quoted me that's not a good business practice you unfortunately I won't ever go to Martin glass again.
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February 2022 by L H.
I went into this establishment on November 5th to ask if they could accommodate a glass box project I needed to have made. It is now February 22, and I have called back 4 times and I get "Yes, I have four sticky notes on my desk about your project. I will get back to you." Then dead air until I reach out, next. I asked the community for a reference for a similar store and was given the name The Glass People, in Hillsboro. Within 24 hours I had a quote and in another week I'll have my glass project in hand. Very disappointed that Martin Glass couldn't be bothered to make me ANY kind of a priority. They were kind over the phone and in person, which is the only reason why I gave them a single star.
