U.S. Bank ATM

Most Recent Comments

• November 2023 by Rona A.
  Open ATM I've been banking at the US Bank for years in Lincoln City, but since my move (closer to family) and I'm still new to this area, this US Bank was one of the few places I had Google mapped for convenience (so that I knew where "my" bank was).
• May 2023 by Magdalena Q.
  I just had a very upsetting experience here today. I went to the drive up ATM machine and inserted my card and it ate my card, and, according to the bank tellers, it SHREDDED it! I went inside and told them it ate it and they acted like it was totally normal and informed me, very nonchalantly, that it "does that sometimes", and when it happens "it shreds the card, so you'll have to order a new one." I couldn't believe it and said what!? Shredded my card?! Why! They could see this news made me upset, and all the tellers looked at me like, what's the big deal? We'll just order a new one. It's very inconvenient, I'm not someone who likes to carry cash, I keep everything on my card, I had a specifically designed card that was personal to me, and had the design on it that I loved and had chosen years ago from a binder at the first US Bank I went to as an adult, which made that card sentimental to me, and that design is most likely no longer available, and I'm sure their replacement card will just be a boring plain one. This was of no fault of my own, and they acted like it's normal and happens all the time, and who cares about the stress and inconvenience it may cause! A machine can't be eating and then SHREDDING people's cards! Fix your machine! This isn't ok, and has caused a huge inconvenience in my life, and completely ruined my day! I am so upset right now, and I will never be coming back to this location or using a US Bank drive up ATM ever again! Especially yours!
• September 2022 by Misty P.
  Tried multiple time to open a joint banking account for my 16 year old online to be told that opening minor accounts online wasn't possible and that we had to go in. Went into the Cornelius branch but they we too busy to help us and made us an appt for 3 weeks later. When we returned to that appointment we waited for almost ten minutes for someone to finally come tell us they were short staffed and no one was going to help us today. Lady says she tried to call that morning but I only received a text at 9 am confirming the appt. I'm beyond disappointed with the lack of customer care at us bank. First they close down our local back and make us drive out of our way, then they screw us around and waste more of our time.
• August 2019 by Wendy C.
  I had multiple problems with this branch in the past which is why I normally don't stop here but on a lark today I decided to give them another shot and once again it proved me right that are inefficient and slow. I came inside with several deposits the guy from the window unit came in and took my deposits 1 half an hour later I'm still standing there waiting for my last deposit slip plus $100 cash I was supposed to get as customer after customer walked by getting their Bank business done on the inside and car after car drove by getting Bank business done through the window teller I finally walked out side over to the second car teller window and ask them for my receipt in my hundred dollars that I have been waiting now for a half an hour for. This is ridiculous this bank is slow and inefficient the Tellers were friendly enough but frankly that's not good enough. I shouldn't have had to stand there and wait like that. Why didn't one of the other bank people on the inside notice how long I've been standing there and come and check on me and find out if they could help me out. if they can't handle doing the car teller business as well as someone from the front desk and they should leave it for the people working at the front desk to do don't stop at this Branch if you're expecting to get out of there quickly and happily
• June 2017 by David Pounds
  Us bank atm