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February 2024 by Roger Agosto
I came in with my Subaru having headlight issues and Sam and Mitchel were working. These guys did a stellar job and went above and beyond to help me. I left with new headlights and oil in my car. I would highly recommend.
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February 2024 by Gentle Giant
I walked in and was not greeted.I approached the manager who had no customer in his queue, he told me he was busy putting parts in the computer. (Main issue)I used the restroom.I returned to the front with a serpentine belt I thought was correct for my car. (my fault, although a double check for application of product being sold would be nice)We went through checkout process.It is not the right belt.I asked questions about another possible issue.No solution was found.I have a serpentine belt that does not fit my car.I was asked to put my email in when I checked out. I told the cashier I put it in wrong. He kinda shrugged it off. I saw a button on the screen that said print receipt.I asked for a printed receipt and then was given one.
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January 2024 by Daniel Oregon
Hit and miss.
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December 2023 by Paula Demaris
The female who helped me to the best of her ability but then the manager was able to figure out my windshield wiper blades for an Audi A4 just in time before a potential snow storm! Very thankful to see great customer service with Auto Zone! Thank you again for your help!Paula Demaris
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December 2023 by Craig Cole
Mo was super helpful in coming up with a creative solution to my door boot problem. Something I can use on the other doors. She knows her stuff and her store.
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November 2023 by Chester I.
I won't be going back to AutoZone. I've been a customer before, and I do recall being disappointed. Nonetheless, I went in because I was looking for a part I couldn't find at another nearby auto parts store. There was a long line at the check-out. I thought maybe I could find what I needed on my own. I found an array of parts that might have worked, but I wasn't sure which one would fit. The sign said to ask a staff member, so I went and waited in line. There were three things that happened over the next ten minutes or so that will keep me from going back. 1. There was a man who waited in line and got up to the front. I normally wouldn't mention it because I don't think it should matter, but it was a Black man. He had a part in his hand, and I'm not sure if he needed to exchange it or just needed some help. The cashier said he'd have to wait because, "There's all these customers in line, and we need to help them." Uh.... I thought he was a customer. I thought he waited in line already. Maybe I missed something. 2. There was a woman in line who got up to the front. I normally wouldn't mention it because I don't think it should matter, but it was a person with a middle-eastern accent. They wanted to replace a battery in their key fob. A cashier was trying to help, but told the customer she would have to go to Toyota because she couldn't get the fob open. There was another man in line behind her, and before she left, he told her to wait until he was done because he was a locksmith and would help her. I have a Toyota fob, and I could have helped her too. I should have also told her that the local Toyota dealer would change the battery for no charge. Anyway, I think the other customer helped her; staff did not. 3. A third staff member came back inside from helping another customer install something. He called me up to his register. I told him I needed a part for the canopy on my pickup. He asked what kind of truck, and I told him it didn't matter. He gave me a rude look. I told him again it was for a canopy, and he said they only had the parts for actual cars. He suggested I go to a place that sold canopies. He told me not to tell him that it didn't matter what kind of truck it is. Well, it didn't matter - the part was for the canopy which has nothing to do with the vehicle it's installed on. I had good experiences at two other auto parts stores looking for the part. One didn't have one in stock and was looking for the right part for me. The other had a part that fit and works just fine. Both of the other shops had pleasant, friendly, helpful staff. Nope. I'm done with AutoZone once and for all this time. I don't even remember what I was looking for last time I was in there - it's been a couple years. They couldn't help me then either. Poor excuse for an auto parts store. I had grandparents that ran an auto parts store long ago, and they would never treat a customer the way staff at AutoZone treated me. Terrible. One star is the lowest rating I can give, and AutoZone didn't quite even earn that one star. Yuck.
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November 2023 by Bridget Kelly
Tyler was so helpful when I went into get my battery changed. It was raining and he still helped me! Very nice, fast and affordable. He deserves a raise!
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November 2023 by Shelley Fassiotto
Amie Is absolutely wonderful she’s so talented and above and beyond the Call of duty I highly recommend her to any of my friends and family. Thank you so much for employing somebody so wonderful. Have a great day.
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November 2023 by James Rothwell
Always helpful staff and knowledgeable
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November 2023 by Britany Walrath
Check my battery, installed my new battery in the pouring rain! I tried to tip him, but he said they can’t accept tips.
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November 2023 by Carrie Shearer
Sam at this location was so helpful! I wasn’t able to find my car make/model in their book for windshield wiper blades. He not only looked it up for me on his computer, but came out to my car to check an attachment piece and offered to install them. He was patient and kind, and went above and beyond. Thank you!
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November 2023 by alvaro cervantes
Always happy shopping with an autoparts store that supports open source software.
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November 2023 by April Bennett
These guys are always great help when I need it!
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November 2023 by tiki johnson
Mo 'zone, Mo Better!Excellent customer service, got all my questions answered in one stop, and was able to return my cores quickly. Thanks, Mo!
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October 2023 by Meghan O'Neill
Stopped in after my battery light suddenly went on while running errands, which was weird as it was a new battery. The employee, whose name I did not get, checked my battery and ran codes, but everything came up fine. As I was about to leave, he asked if he could check my alternator, and his hunch was right. It was about to die. Without his quick thinking I don't think my car would have made it the couple hours home. I really appreciate him going out of his way to help me. So, so helpful!