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February 2025 by roderickrulez
Really variable service, first guy i dealt with was great and talkative and energetic while his superior ignored a lot of the things I said and was generally awkward. They still helped me out so it wasn't the worst service ever but damn do some of the employees look miserable.
Also they sold me a dualshock 4 used for 63 dollars with a broken stick, not sure how they sell used versions of products for $4 less than new.
But whatever I think is irrelevant. The only reason they're still afloat is merchandise since physical game sales are dying off.
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January 2025 by Daniel Lewis
Stop opening my pre ordered games and putting them on display on your wall. Bruh.
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December 2024 by Jenn H
Horrible customer service. Ordered 2 games said would call for pick up, didn't. Called them and said they don't ship games to store or residence, even though that's exactly what their employee said he did. Nothing in computer system so employee argued and blamed us. Had to go to the post office twice to get our game,(that eas addressed to game stop) because they tried to deliver to game stop before the store was opened. Will never use game stop again
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December 2024 by Dalton Wise
Only place to stock name brand controller batteries instead of the garbage aftermarket ones was priced equal to eBay can't complain good selection here
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September 2024 by Blythe Hattenbach
Horrible customer service.
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July 2024 by Zula Zaboomafoo
Great games
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July 2024 by Steve Vanderford
I wanted to buy a ps4 used and 3 games but the employee spent his undivided attention on a guy selling his phone for 1 dollar. Giving that guy a dollar was more important than making 228 dollars that I spent at another store
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March 2024 by Daniel Darling
Friendly
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November 2023 by Kiddy Kraft
Bought a super Mario switch controller, got in the car, opened it. This controller was so tiny I’m convinced it was made for kids. It doesn’t say anything about being made for kids despite the obvious size difference. I went back to the store less than an hour later, receipt in hand.They changed their return policy to where you can’t get a return unless the product is unopened. Ridiculous, I held it in my hands once and I put it back in the box just how it was.They can’t afford to allow returns but they can make billions off of selling games/accessories.Go on Amazon or Walmart.
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September 2023 by Jake Sutherby
Friendly staff.
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July 2023 by Susanne B.
Incredibly disappointing. I ordered a gift card for my half brother's birthday, it was supposed to be delivered via email. It never was. I called and they told me they would delivery it via regular mail. Four days later it never showed up so I called again, and they told me my order didn't exist. What a worthless piece of sh*t company, NEVER shop here.
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July 2023 by Kaixing Gu
Nice spot. Good stuff. Friendly helpful staff.
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July 2023 by Rebecca Macomber
Purchased a headset as a gift, unfortunately it was defective and had to be returned. When the headset was returned to the store, the staff did nothing to make the sale right. In fact they pushed the responsibility onto the recipient of the gift and told him to call other stores to track down a replacement. When confronted about their lack of customer service, their response was that they are not required to find a replacement. Received much better service and a better price from Walmart. 100% would never recommend this store to anyone.
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June 2023 by Andrew Aumont
Walked up with the intention of purchasing a Nintendo Switch and a couple of games at 5:50 pm and door was locked with a note that says closed at 6:00. 5/24/2023
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May 2023 by devin cordova
The Corvallis OR store needs a new manager.We waited on line for over 3 hours PAST the game release for zelda. Because the store manager decided to start a raffle at 9:15pm with two lines going separate ways down the block. He sent some associate out to survey the crowd asking if we preordered and if we wanted a chance to get the special edition. This caused a hold up for 1.5 hours, followed by the store manager selling copies to people and saying he may not be able to fulfill pre-orders, he also stated that he ran out of the pre-order bonus plaques because he was giving them away to people who were just buying, and promised them to his associates, who come first. The store manager used this opportunity to act like a used car salesman and try to not only upsell zelda things, but anything in the store that he felt people needed. I witnessed him take multiple people to multiple products and explain the reasons they would need said product, instead of moving the lines forward so people could get their preorders.I along with the people of corvallis OR are disgusted by this clown, he is the biggest joke of gamestop.I know it's hard, especially large scale pre-order events, but to have a store manager literally not pre-ring people up, try to upsell, and then admit to almost running out of product and pre-order bonuses because of their incompetence, its embarrassing.Not to mention if we have to hear him argue with anybody else, about why elden ring is better than zelda I'm sure someone will buy all the copies of elden ring just to destroy them.Chris is in the wrong profession, he does not belong in gamestop, he is under qualified, not professional and cannot see past his own clouded judgment to understand the needs of his associates, customer base, or anyone beyond himself.Picture is midline wait at 8:50pm
