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November 2023 by Kiddy Kraft
Bought a super Mario switch controller, got in the car, opened it. This controller was so tiny I’m convinced it was made for kids. It doesn’t say anything about being made for kids despite the obvious size difference. I went back to the store less than an hour later, receipt in hand.They changed their return policy to where you can’t get a return unless the product is unopened. Ridiculous, I held it in my hands once and I put it back in the box just how it was.They can’t afford to allow returns but they can make billions off of selling games/accessories.Go on Amazon or Walmart.
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July 2023 by Susanne B.
Incredibly disappointing. I ordered a gift card for my half brother's birthday, it was supposed to be delivered via email. It never was. I called and they told me they would delivery it via regular mail. Four days later it never showed up so I called again, and they told me my order didn't exist. What a worthless piece of sh*t company, NEVER shop here.
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July 2023 by Kaixing Gu
Nice spot. Good stuff. Friendly helpful staff.
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July 2023 by Rebecca Macomber
Purchased a headset as a gift, unfortunately it was defective and had to be returned. When the headset was returned to the store, the staff did nothing to make the sale right. In fact they pushed the responsibility onto the recipient of the gift and told him to call other stores to track down a replacement. When confronted about their lack of customer service, their response was that they are not required to find a replacement. Received much better service and a better price from Walmart. 100% would never recommend this store to anyone.
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June 2023 by Andrew Aumont
Walked up with the intention of purchasing a Nintendo Switch and a couple of games at 5:50 pm and door was locked with a note that says closed at 6:00. 5/24/2023
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May 2023 by devin cordova
The Corvallis OR store needs a new manager.We waited on line for over 3 hours PAST the game release for zelda. Because the store manager decided to start a raffle at 9:15pm with two lines going separate ways down the block. He sent some associate out to survey the crowd asking if we preordered and if we wanted a chance to get the special edition. This caused a hold up for 1.5 hours, followed by the store manager selling copies to people and saying he may not be able to fulfill pre-orders, he also stated that he ran out of the pre-order bonus plaques because he was giving them away to people who were just buying, and promised them to his associates, who come first. The store manager used this opportunity to act like a used car salesman and try to not only upsell zelda things, but anything in the store that he felt people needed. I witnessed him take multiple people to multiple products and explain the reasons they would need said product, instead of moving the lines forward so people could get their preorders.I along with the people of corvallis OR are disgusted by this clown, he is the biggest joke of gamestop.I know it's hard, especially large scale pre-order events, but to have a store manager literally not pre-ring people up, try to upsell, and then admit to almost running out of product and pre-order bonuses because of their incompetence, its embarrassing.Not to mention if we have to hear him argue with anybody else, about why elden ring is better than zelda I'm sure someone will buy all the copies of elden ring just to destroy them.Chris is in the wrong profession, he does not belong in gamestop, he is under qualified, not professional and cannot see past his own clouded judgment to understand the needs of his associates, customer base, or anyone beyond himself.Picture is midline wait at 8:50pm
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April 2023 by waylon mcdaniel
All depends on who you get to help you, and which location you visit. But I have had great experiences in both Corvallis and Albany, again depending on who's working at the time.
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April 2023 by Moon Moon
Chris is a really cool dude and I've never had a bad experience here
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April 2023 by Jody Trusty
Love getting good used PS4 games for a fraction of the price.
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February 2023 by Kaylee “Pixie Panic” Lemke
Always have something new and great customer service ?
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November 2022 by Grey Cat
Store says it should be open at 12:00. The store is not actually open gate is down and a group of people are outside including fedex who didn’t get to deliver to location. I can understand if it’s a staffing issue or something please put a note in the door…
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November 2022 by JJ Funny
The manager Chris and the other staff were very friendly and helpful. I had a frustrating experience at another gamestop where they sold me a defective game with scratches that made it unplayable. When I tried to return it they said they couldn't do anything except buy it back for a fraction of the price I bought it for. When I come to this location the manager Chris was very understanding and even offered cash back. Instead I bought another game and he took the price of the defective game off the original price of the game I was buying. It made my day and I was very happy with the service provided here. Definitely will be coming back to this location for future purchases of my games.
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November 2022 by Savannah
Just drove 30 minutes ONE WAY to get the new God of War. Checked before, says it closes at 9pm. It's 810pm and it's closed. I abhor nothing more than this with a business. 11/10/2022. I'll never be back. You owe me gas money
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August 2022 by Aleeyah Mallory
Didn't have anymore of the Pokemon go ETBs I was looking for but it's understandable because of how popular they are. Other than that the girl working was very helpful
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July 2022 by Matt Smith
Picked up this empty case today, workers didn't other to check if it actually had a cartridge in it