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May 2025 by wayne butler
Great experience I had
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March 2025 by C \u0026 A
I requested the new 2025 military grade phone specifically for the waterproof feature as my work makes it an important feature for me. I was told there was only 1 left and I would be given a discount price. Of course I was pleased but a bit confused. It turns out I did not receive the correct phone but a 2024 Moto G Power which they no longer sell, no surprise now. I called Metro and they said a district manager would return my call, this didn't happen. I called again and while the call was on file they requested I stay on the line again to resolve the issue. I work 6 days a week and couldn't do that again that day. I would suggest there is no question they knew what they were doing and wanted to offload an old phone. I will continue to follow this up and am relatively certain there will be no reply to this post from the store to make this right. What a crappy thing for someone to do to a 10 year Metro customer just to clear their inventory.
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March 2025 by Skylar
I had a fantastic experience at the store yesterday, thanks to Dylan, the associate who helped me. He was incredibly helpful, knowledgeable, and went above and beyond to make sure I found exactly what I needed. His customer service was outstanding, and it’s clear he truly cares about making the shopping experience enjoyable. I highly recommend visiting when he’s working—you won’t be disappointed!
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March 2025 by Mickie Steveson
I had an amazing experience working with Dylan. He went above and beyond to help me out and made sure all my needs were met. His dedication and effort were truly appreciated. I can't recommend him enough for his outstanding service!
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February 2025 by Cassie Putnam
Employees are friendly and i appreciate their honesty and great customer service
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February 2025 by Emma Godinez
Brought in a phone that I bought from marketplace to have activated and was told that it was locked and was useless and I had been taken. Bought a new one and headed home. BOTH OF THE EMPLOYEES BOLD FACED LIED. The phone I brought in was locked but by metro so it could be activated. I will be returning the phone I purchased so in the end I was taken.. by metro employees who work on commission. NOT COOL.
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February 2025 by Nicky Sitton
Dylan was most helpful as usual. He went above and beyond in helping me. Well worth the drive from Albany. I'll be back, as Arnold says.
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February 2025 by Nathan Brown
Amazing experience went out of there way to help us reinaldo and rob thank you so very much
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February 2025 by Kenneth Smith
Rob was great, helping with my upgrade
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October 2024 by Debra Snipes
Under new management and they moved down the street.
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June 2024 by Mariah Nelson
This store is The Best thing about Metro. They are so helpful and friendly.
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March 2024 by Michelle Dickerson
Needed a new phone as mine got destroyed. Was unsure of what to get and the two workers were both very helpful and provided me with description of the phones and were professional and kind! My kids got a bit rowdy and they were extremely patient! Thank you for your service.
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January 2024 by Alicia Valladares
I wanted to give a big shout out to Reynaldo who helped me on Christmas Eve in Spanish. He is very knowledgeable and professional, I'm happy the store has a Spanish employee.He is great!
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January 2024 by Christina Baez
Had a pleasant experience with an employee named Reinaldo he was super helpful answered all my questions and ended up purchasing a phone and works great thanks a lot for helping me out on new year’s eve :)
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October 2023 by R. T.
New management, I had a problem with my phone caused by a previous employee at this location. They helped me out in a big way and I really appreciate it, will continue coming here, they made it right thank you so much.
