“I was able to get an appointment for oil change very quickly and the price was comparable to other state from where we moved. Everyone in the office were very polite and professional. They gave their honest opinion on things that need to be changed and services that can wait which was significantly reasonable than taking it to a dealer who quoted 3K for all the series which could wait. I think we've found our go to auto shop in Corvallis!!”
“I just want to say, these guys have your best interest at heart. Never had a bad experience and they are honest and more than accommodating. I had an issue with a service provider and they did everything they could to make it right. Ron and Adam, you and your team are amazing.”
“I absolutely love this location. Every time I go in I am greeted immediately with a genuine smile. Every employee has been so pleasant to interact with. My tires are always taken care of in a timely manner. I will continue to be a loyal customer of Les Schwab because of the excellent customer service, workmanship, and company philosophy. I always feel taken care of.”
“On 6/14/25, I had gotten all my tires replaced at the 3rd st Corvallis Les Schwab. That day, I was helping my gf pack up her dorm and move her things. I wanted to get new tires before the big trip. I was able to drive back to her dorm, but after packing up the car, I drove about half a mile and discovered my Honda had a flat tire on the front passenger side. Although this happened, Les Schwab went above and beyond to remedy this for me. I was very impressed and grateful.
I pulled over and noticed my flat tire at 4:20PM. on a Saturday and called the 3rd st Les Schwab right away. The representative informed me that my tire was still under warranty, and they would either attempt to patch it or get me a brand new tire as courtesy. They asked me if I was able to drive it to the shop at all, but my tire was really flat. I told them that I had a donut, but that it would be a real hassle to get to it because the car was packed to the brim with stuff from the move, and underneath it all is the hide trunk with the spare tire. The only problem was that the 3rd st Les Schwab told me they didn't have anyone available with a repair truck for me currently. They suggested I call the 9th st Corvallis les schwab to check if they had someone available.
I called the 9th St. Les Schwab, they told me they would need to reach out to their tech to confirm they could allot time for me. They gave me a call back shortly after and sent a tech out to me. I had been able to get my car to a 7/11 parking lot on Monroe St, which was a bit of a drive from the 9th st Les Schwab location.
The tech they sent out, I believe his name was Joshua, was a super nice guy. At this point, it is around 4:40PM. He inflated the tire to see where it was leaking. He explained that it looked like the new tire got siped a little too deep, and it caused it to leak and thats what caused the flat. I also asked him if he was concerned about the White powdery ring on the tire, and I asked him if that meant the tire was worn or priorly used. He said no and that it was just that brand of tires always gets this white dust on it during manufacturing. He then rubbed it with his finger to show me, and sure enough, it came right off.
He told me he was going to go bring me a new tire as he didn't think this would patch well and hold up over time.
He went back to the shop and got me a new tire and siped it too. We were getting lunch at Cafe yumm near where the car went flat and Joshua called us to let us know when he was on his way back. When he returned, it was around 5:35PM. He replaced the tire for me and was my hero. I really appreciate his knowledge, honesty, integrity, and politeness. He was a real nice guy and made me feel informed of everything that was going on and reassured me that he could get us back on the road so we could finish our move. I asked him if he was an on call employee, but he said he is a shift employee and that he had been working he had since that morning but was happy to help. I apologized that this made him stay after hours but I told him how grateful I was for his help. I appreciate his honest work.
Joshua deserves a raise and some recognition. He was a real kind guy and provided excellent service and reassurance. He turned around a poor experience and impressed me with his excellent service. I am a very happy customer. Even though this was close to closing time for them, they went above and beyond to correct the issue. I super appreciate all the help. We were able to finish making our move thanks to them. I've driven about 500 miles since then, and these tires are great.”
“Complete, professional, auto care! They made the repairs on my X5 BMW, and cost less than the estimate! I've never seen that before from an auto repair shop, ever! Manager Ken at this location has been professional, kind, and honest. I'd recommend this Firestone repair shop, to all!”
“If you’re looking for a Car Repair place that is trustworthy and honest, this is the place to go. Had problems with my car stalling out while driving. Stopped by. They took my car in without an appointment. Found the problem and fixed it, now that’s service. It’s so good to know I have a place I can take my car and not worry. I am a customer for life. Excellent service, caring people.”