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December 2023 by Maham Furqan
Super helpful staff! Fixed my friend's phone with ease while he was struggling to get help from the online customer support folks.
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October 2023 by Ellie M.
Elijah was literally the kindest, most helpful dude I've ever dealt with in any business. My friend broke his phone and couldn't remember his Apple ID to sign into the new phone and Elijah was sooo patient and kind and helpful. And then he remembered his apple id so it was fine. He was also knowledgeable and honest. And didn't sell us a phone that was overpriced for no reason. Elijah is goated. We love him.
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September 2023 by Jennifer Rowe
Arrived today (great way to start a Monday) very frustrated with another provider down the road (I wont say who here...)...I had dropped my phone in the river (lesson learned, i know..)..phone completly dead. As I panic, Superman swooped in and saved my day..he goes by the name of Jordan. Jordan took over and stayed cool and collected, which gave me confidence that all would be good in the world of having to go through this not-so-fun experience. After alot of work, hours, and patience (thank goodness), Jordan earned all the stars today! I was able to get a new phone and smart watch..for a very nice deal! AND....I was able to go back to work without heart palpitations. I was also helped by Elijah and Matt for some much needed accessories. Thank goodness for all these ROCK STARS today!! Great job guys!
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July 2023 by Malachi Robles
Andrew dang gave great service and advice he helped out a lot and gave me the best deals to fit my budget
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April 2023 by Keith W.
Trenton is the sales associate we worked with. Excellent customer service. We were with AT&T but looking for a provider that had phone watches for the kids and better monthly pricing. He hooked us up with discounts on the watches, a new ipad and a better monthly rate. We targetted pricing we wanted and he was able to work within our budget, get the watches and new devices for us all while staying within our requested budget target. Huge ups to Trenton, who made the experience easy and kept us updated along the way.
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January 2023 by Soo Beedoobee
Top notch customer service! Upgraded a phone, Wayne took care of everything from start to finish in about 30 minutes. Best Verizon experience ever!
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November 2022 by Jonathan Jellum
My wife and I went here after originally going to a different Verizon store because the original store had messed up our order pretty bad. Garrett was able to help us get things figured out, set us up with new phones and much more. Our experience here was fantastic and probably the best experience we have had in dealing with mobile service providers. We would give more stars if we could, Garrett was really helpful and friendly. Highly recommended!
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November 2022 by TWL III
Good to me every time I go in. The service is better than I've had before, but still not quite worth 100/mo, but been getting better as 5g expands.
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November 2022 by Dawn Damerval
Andrew was extremely knowledgeable and helpful. Wonderful personality. He was the best customer service representative I've ever dealt with. Will definitely be working with him again if/when I'm back in the area.
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October 2022 by Todd Thompson
The sales representative Matt was very knowledgeable, patient and willing to stay almost 1.5 hours after the store closed to find my wife and I the best deal on phones and a plan meeting our speed, coverage and price requirements. It was a real pleasure doing business with Matt!
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October 2022 by Mario Z
Dyllon helped me out in ordering and setting up my new phone. He was personable, efficient, and got me a great deal. I had to be at work very shortly after arriving. He understood that, did not waste any time, and got me out with exactly what I needed. I'll be giving my business to this store and asking for him in the future. Thanks Dyllon and Cellular Sales.
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October 2022 by Raven Dean
My husband was told by the salesman at cellularsales, Troy, that there would be a $200 gift card applied to my account 8 weeks after switching from my provider, Gabb Wireless, to Verizon on my 5 GB monthly data plan. This was verified by Garrett, his supervisor. After he successfully completed the transfer to his iPhone that we already own, the representative and his supervisor notified me that the $200 was not available for switching to my 5 GB data plan. They suggested I call Verizon, but did not believe that would help. Adrien did his best to help me, but he transferred me to a rebate company who had no idea what Adrien and I had discussed. Adrien told me that unless the rebate company made an exception after speaking to me on the phone, my rebate request would be denied. The person on the phone told me that she had no authority to make exceptions and we were disconnected. Troy was very apologetic, but I still do not have $200 and was lured to make the transfer to Verizon under false pretenses. It was a classic bait and switch scam. It’s hard to believe a company as large as Verizon is able to pull such blatantly dishonest tactics.
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September 2022 by Emi
I had the best experience signing up for cellular service at Verizon thanks to Andrew, whose patience and good humor smoothed the whole process. Andrew was friendly, courteous, and accommodating as he helped me go through the options, and when we hit a few road blocks, he spent a very long time resolving all the issues. I might have given up were it not for him. Thank you, Andrew!
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September 2022 by Masa
I went in to get a new phone and had some issues opening my account, but Andrew spent many hours trying to help me through the process. I really felt that Andrew has the customer's best interest at heart, and he delivered excellent customer service. I really appreciate his effort helping me out. Thank you, Andrew!
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August 2022 by Michelle A
I went in a couple of weeks ago contemplating which provider to switch to. My decision was made easy when Garrett Mercer introduced himself and asked how he could help. From that moment he took care of my family with sincere care and informed us of great offers. He got us connected up with an amazing deal that works perfectly for my family. Garrett is very knowledgeable and provides outstanding customer service. You can ask him any questions you have, he is very patient, and is a wealth of information. Ever since I switched to Verizon, I have received excellent service and outstanding customer service. Without doubt, Garrett is a representative that you can trust.
