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May 2023 by Michele Rose
Always friendly and helpful even when they are short staffed.
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October 2022 by Shari S.
Professional, kind, understanding. My other bank failed me 3 times when my acct was hacked. The first rep did not 'mark' the fraudulent charges, so the second one did, but the 2nd one did not put a rush on my new card, as she said she did. I STILL do not have my new card, after 21 days!!! I am a recently widowed, disabled senior, and could not drive to the 'other' bank, so I had to cash some personal checks at this bank. I wish I could move all the cash I have to this branch, but that would involve so much work in transferring all my creditors.
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June 2022 by Abby w.
If I could give them 0 stars I would. I Spent 2 hours trying to call them and never got ahold of them. Their customer service at this branch specifically is aweful. I have never had a good experience with them.
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December 2021 by Abby wolterman
If I could give them 0 stars I would. I Spent 2 hours trying to call them and never got ahold of them. Their customer service at this branch specifically is aweful. I have never had a good experience with them.
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September 2021 by Heather Otto
If I could give 0 stars I would. This is bar far the worst bank I have ever banked with. They are snobby stuck up and seem jealous of people who make more then them. We have thousands every couple of weeks going through this bank but after this final check clears we will close all accounts with them and never do business here again!
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January 2021 by jason springer
Banner bank (CG branch) has always provided me with good quality service, no matter how large or small. I would recommend this bank to anyone and everyone. They are very accommodating.
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June 2020 by Darrie Southwick
I have always had great service, all the tellers are very friendly and willing to help you with what ever you need.I have banked with them in Cottage Grove for about 19 years and never had any problems!! GREAT BANK
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December 2019 by Tommy Hammond
I opened my first checking account here and so far it's the friendliest most professional bank I've been to. Everyone here seems to have really good memory!.
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May 2019 by Lonnie E
I love the branches in Cottage Grove and Creswell but not happy with the Springfield branch!
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May 2019 by Horst Hittenberger
The coffee, also great service and friendly service, always smiling.
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September 2018 by Robin Stark
the girls and Jim are great!
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April 2018 by Carol Ware
I love banner bank won't ever bank anywhere else people are so helpful an really nice staff
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August 2017 by None Of. Your. Business.
Love Banner Bank! All the tellers are incredibly nice and helpful! Called the branch yesterday wondering if there were glitches with the bank (there wasn't!) but the person who answered the phone could not have been more pleasant! She went over my account, and did some double checking to make sure it wasn't the banks fault. Wonderful customer service!
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June 2017 by Bret M.
The branch in this town is fantastic. We have worked with tellers, the Senior Banker, as well as the Branch Manager, and they are all extremely professional and helpful. When my wife and I were considering a HELOC we searched some competitors but no one came close to Banner. Highly recommended, two thumbs up!