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February 2024 by Taylor Patch
I rated 3 stars because there are things this hotel does well, but enough things to where I wouldn't go out of my way to visit again.The hotel had an unpleasant but not overbearing smell in the lobby, and the rooms also were slightly unpleasant smelling.There was a lightly visible stain in the comforter, but overall the room was okay and didn't feel gross.The proximity to the interstate is a huge plus. The staff here was very helpful in resolving a booking issue that we had through a third party service. He went out of his way to help resolve our issue and we really appreciated it.Breakfast was standard fare and was adequate.Overall an okay stay if you need it, but admittedly falls a bit short of my expectation for a best western.Personally, next time I will look in Eugene for lodging.
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February 2024 by Rich Hines
My home away from home. I enjoy the hot tub every time I stay.
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January 2024 by Gustav Lian
Google maps is a little difficult to find this hotel. Great staff and rooms are really nice.
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January 2024 by Greg Bigelow
A great place to spend the night while heading back north. Nice big, clean rooms. Reasonably decent breakfast. Super friendly guy at check-in. Great deal for the price.
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December 2023 by Yvonne Muir
I didn't like the freeway noise. The gentleman at the front desk was very nice.
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December 2023 by Nichole Cobb
SO Fabulous it was good ? !!!!!!!!!!!!!!!!!!
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November 2023 by Stephen Hudson
Conveniently located. Friendly front desk. Clean room and bathroom. Rooms are dated, but comfortable and nice enough for an overnight stay. A bonus is a hot breakfast with decent coffee. No hidden costs such as parking, WiFi etc Good value for money. Would recommend.
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September 2023 by john pastore
I have a love for best western only place I would stay. But I have to say I will never go to cottage grove again. The "manager" "molly" is extremely unprofessional down to the point to threaten me to cancel a room I booked while I was on the way to them.
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September 2023 by Lena W
Staff was great, lobby, hallways and all other common areas were clean. Pool and spa were CLEAN! Breakfast service was excellent and Room was very clean as well. Location not ideal as it’s a bit “methy” but that’s not Best Westerns fault and we felt very safe, stopping for the night on our road trip, traveling with a 6 month old and a toddler.Highly recommend this Best Western!
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September 2023 by Teresa LaPier
Wonderful indoor pool and hot tub. Great free breakfast buffet. Would certainly return.Rooms: Comfortable and clean.Food & drinks: Breakfast is worth getting up before 9 AM to enjoy.
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August 2023 by F M
Adam in the front desk helped me out and got me booked in no time. Have spent a few hundred nights at different hotels but Adam offered services and solutions for my situation far better than any other place I’ve ever stayed up. Definitely someone who can handle management decisions.
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August 2023 by Becki Vital
I'm a Best Western Diamond member and this hotel did not meet my expectations.Room was dirty upon arrival and the air conditioner filter truly needed changing as the room smelled like a dirty swamp.Worst of all was that Tanya, front desk person, was rude when I discussed how they could do better for future travellers.Oh, and I had to ask for my complimentary waters upon check-in.
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July 2023 by Lord Leadfoot
Was traveling for out of town and was getting a little bit tired. Britnianna took awesome care of us and our vehicle on a trailer. Clean rooms, very
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July 2023 by Trevor Beyeler
Rooms were fine and location is good; right off the highway and next to several restaurants. Pool was clean though the hot tub was not very hot. Our main complaint was that someone was smoking pot in an adjacent and it kept wafting into our room.
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July 2023 by David Linderman
The room was clean and well kept the staff was very
