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March 2024 by Kelsey
*update 3/3/24* decided to do some thrifting with my family on this boring rainy day and ONCE AGAIN I had employees following us around, interrupting our conversations to constantly ask if we need a cart. We once again lost interest from the discomfort of being harassed and followed so we bought a few shirts and left.As much as I enjoy thrifting in our small town, Iam done shopping here. The prices are very high. I’ve seen stuff from the dollar store marked as 10$+ here. The manager is entitled and very rude. I typically shop here a few times a month with my family until last week when I was followed around the store by multiple employees who kept asking if I needed a cart, several different times. Me and my family felt so uncomfortable by it all we cut our shopping trip short and left after purchasing the couple items we had.Goodwill should think about getting new managers and someone else to price the items accordingly at this location.
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February 2024 by Kenneth White
Worst of the worst. Do not shop at this store. Prices are beyond ridiculous and staff thinks they own the world and are rude and disrespectful. I would drive to Portland to shop to avoid this place. I will be calling corporate and making sure they know the names of the people that should be fired and how badly this store is. Unbelievable, this store is the worst thrift store I've ever been too.I wouldn't step foot in this store if I were you. Thank God st.vincent de Paul is coming to cottage Grove..
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October 2023 by Shelli Buractaon
One of my favorite places to shop at in CG. Clean store. Great selection. Super friendly staff
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October 2023 by jason taylor
They refuse to accept returns. They won't give your money back. They will only let you re-donate. This is a rule created by them during covid. With a name like goodwill you would think it would impact their culture.relying on people like me to donate
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May 2023 by Kelsey H
As much as I enjoy thrifting in our small town, Iam done shopping here. The prices are very high. I’ve seen stuff from the dollar store marked as 10$+ here. The manager is entitled and very rude. I typically shop here a few times a month with my family until last week when I was followed around the store by multiple employees who kept asking if I needed a cart, several different times. Me and my family felt so uncomfortable by it all we cut our shopping trip short and left after purchasing the couple items we had.Goodwill should think about getting new managers and someone else to price the items accordingly at this location.
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May 2023 by Honey B
As much as I enjoy thrifting in our small town, Iam done shopping here. The prices are very high. I’ve seen stuff from the dollar store marked as 10$+ here. The manager is entitled and very rude. I typically shop here a few times a month with my family until last week when I was followed around the store by multiple employees who kept asking if I needed a cart, several different times. Me and my family felt so uncomfortable by it all we cut our shopping trip short and left after purchasing the couple items we had.Goodwill should think about getting new managers and someone else to price the items accordingly at this location.
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May 2023 by Friendlyshopper
Worst goodwill. Rebekah the manager was extremely rude and antaganistic. She followed me and verbally attacked me for no reason. If anyone else experiences this please call corporate to complain. I will never shop here again.
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May 2023 by Boolow Johnson
I had my last review deleted. Horrible experience. Rabecca The manager was AGGRESSIVE and very RUDE to me and made me never want to shop at this goodwill ever again.
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May 2023 by Bubba Stinker
The manager at this goodwill was very rude and unprofessional. I asked her to look at some items on the display case, and she totally came up to me and said she would help me when I asked her if I could look at two certain items, she grabbed the items and pulled them out of the case, and threw them on the counter at me. Then she asked another employee to deal with me seem like she didn’t have a time or effort to want to deal with me at all really felt offended and didn’t even pull out the right item. I wanted to see and then, after the fact she stood there, looking at me while the other worker was dealing with me, she was standing near the door and saying really rude comments like she was so over the day and how she couldn’t wait to go home very unprofessional
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January 2023 by Mike
Took all my junk and were super helpful and it’s way more convenient than Eugene.
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December 2022 by Zach Bargen
They have one rack of men's clothes and the rest women's clothing. The line had one cashier with 12 people waiting to checkout. This Goodwill is a joke for tax write off purposes not actually serving the community like other goodwill or St Vinnies. My opinion don't waste your time at the CG Goodwill just go to the next town over or St Vinnies best of luck to any future people.
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December 2022 by Bobbie Scholle
Rude customer service, no selection, and it feels very dirty.
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December 2022 by Seth Colby
Cleaner than most goodwill stores, also pricier than most too
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October 2022 by B K
In all my years I've never witnessed a $50 jacket at goodwill. I expected a lot more care towards customers "in terms of" understanding that people are not rich and will NOT pay amounts of that stature. Making a profit off of people in this way is concerning. I will not be shopping at this establishment any longer until there is new managment.
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September 2022 by JerriAnn Young
Literally the best prices I have seen at a Goodwill store in a long time & really like the 50% off & 75% off weekly colors that Goodwill does now!!
