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April 2024 by Desmond Hockett
I walk in and the dude is like making us wait because he has to do an online order. And this isn’t the employees fault but I feel like it would be far more easy if they had a separate area for the online orders. So after waiting a bit this lady starts taking my order. She’s trying to convince me to get pepperonis which I don’t even like. And then was judging me when I only got spinach as a vegetable like what’s wrong with that. Anyway it was okay but I left disgruntled. Jeremy was nice a deserves a raise and promotion for this.
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April 2024 by Jeannette Dow
Clean and friendly!
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April 2024 by Eva ibanez
They were out of everything , the customer service was bad … lady didn’t even wrap my sandwich the right way so the lady checking me out touched my sandwich as she put it in the bag … they are supposed to be under “new management “ this was the third time I went that i actually was able to get food and worst experience…. Asked for my sandwich extra toasted got home not even home or toasted ….
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April 2024 by Tamarra Guy
I ordered 2 sandwiches with 50% more meat and they both have less meat than a regular sandwich used to have. Expensive and not worth it anymore. Also my online order said it was ready and when we went in to get it they hadn't even started it yet.
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April 2024 by Justin Lee
Ordered online pickup from Cottage Grove location. Order said ready at 12:20 p.m. about 20 minutes after I made the order. It's now 12:35 p.m. sandwiches are still not done. I'm waiting in my car because the line of eight people we're staring me down after employee scolded me to get in the back of the line and wait my turn. #1 don't press the button saying the sandwich is ready when it's not. #2 I thought the point of ordering online for pickup is that you pick up your sandwiches and you don't wait in the line that creates the sandwiches. Anyways it's Subway I guess you can't expect much right? I will no longer be leaving a tip in the app that's for sure.
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April 2024 by Krysten Renly
Lady was new. Wasn’t very friendly. I don’t live around here. Asked for spicy Italian. Barely had anything on it. I’m from Albany and they always load mine and serve me with a smile. Definitely won’t be back. Shame I spent what I did. I usually love these sandwiches.
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March 2024 by Oceana57
Surprisingly good. We stopped by for food for a picnic. I had rather low expectations and was delightfully surprised. The sandwich was well made delicious, and well priced.
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February 2024 by Kristen R
I ordered steak and cheese and this is what I got. There is nothing to this sandwhich.
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February 2024 by Nevaeh Simon
I visited the cottage grove location and Faith was so sweet! She made sure I was well taken care of and was super easy to communicate with. She didn’t show any aggression towards me and was happy to take my order. Will be going there again because of her.
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February 2024 by Annette E.
When i visited this location I was greeted warmly. The gal that served me was awesome. Her name was Faith. She asked me what i wanted on my sandwich and repeated what i said. I liked that she doubled checked. She was quick, efficient, and made sure i had everything. Nice to see she was actually engaged in her job.
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January 2024 by Tony Aaron F.
Just a lunch rush.... there's a line literally out the door... and two people working the sandwich line... they stop helping people in person... to fulfill an online order... and made about 15 of us wait... something is wrong with that... the online dudes jump the line when they get here and also hold the rest of us up... it makes no sense... meanwhile the drive thru has no cars in it and the drive through worker is standing and watching ... Every time I come to this location I'm disappointed...
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January 2024 by Chris Augard
Aways Fresh!!
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January 2024 by Nicole Vaupel
Just came from this location, worst sandwich we've ever gotten at this location. We come here weekly and can't believe how bad it was. Just thrown together with hardly any veggies. We only use the drive thru so it was a huge disappointment ?
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December 2023 by Amy B.
Worst Subway I've been to. Outrageous waits, rude staff, gum covered seats. Will never return to this location. Constantly disappointing.
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December 2023 by Ashley Delgadillo
I only consistently go through the drive thru here. It's one of the ONLY places in town where you can grab a bite to eat after 10PM. Sandwiches are good and I've never had an issue with the staff. If you live in the area don't forget to use your coupons!
