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February 2024 by Jay Pro Sr
I was in a hurry. Lynn took good care of me. Ensured my needs were met and did so diligently without hesitation. I didn't have to mention my rush Lynn intuitively knew and resolved my car part urgency
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December 2023 by Kristopher Ray
Got the wrong part so had to go back and go through the return process then start over just to get the right one I should have gotten the first time,, and VERY EXPENSIVE
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August 2023 by Ja ce
A knowledgeable and helpful group. Thanks guys
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March 2023 by Paul Bearer
If you want to pay 70.99 for a gallon of acetone when you can go to bi-mart and get the same product for 20.99 then this place is for you! Ridiculously overpriced.
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February 2023 by Tara Dactyl
If you want to pay 70.99 for a gallon of acetone when you can go to bi-mart and get the same product for 20.99 then this place is for you! Ridiculously overpriced.
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December 2022 by C
It's nice having a good auto parts store I'm Creswell. It's just so expensive.
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December 2022 by Kim Powell
I go to NAPA because they have quality parts and tools. I always get top class customer service they are very helpful and know there products if it's not in the store they will order it
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October 2022 by Angel Ramirez
A bit chaoticService was excellentIt was refreshing to hear someone say "I don't know" versus the alternative of getting the wrong item kudos!!
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October 2022 by Fritz Sellon
Great counter folks, friendly and knowledgeable. Have most everything in stock.
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September 2022 by Laurel Mounce
Dan actually put my new windshield wipers on! Chivalry is not dead in Creswell.
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July 2022 by Ian G.
Today I went into the local NAPA store to purchase a polishing pad for polishing my boat. The price listed on the tag was $14.99, and the person rang it up for $30.36. I notified the clerk that the price on the tag was considerable less, to which she explained "they've had some price increases, and there use to be a sign on the door". I told her it was very deceiving, and that this was quite the price increase, and she had adjusted the price. Later I had realized that the pad wasn't the right size for my polisher, and wanted to exchange it, and get some polishing compound instead. The listed price on the Mcguires polishing compound $17.99. The gentleman who rang it up this time, rang it up for $41.62. Again I mentioned how this was considerably more that the price tag had stated, to which he had replied "We use to have a sign on the door". I asked the man "would you go grocery shopping at a store that has a sign on the door stating their prices may be considerably more than posted?", To which he was silent. Fortunately this man honored the listed price after tearing off the price tag from the shelf. I don't normally write complaints, but this seems like a very shady business practice to me. Is it normal for NAPA to have sudden price increases that double the price?
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June 2022 by Micro Dropout
I go to NAPA because they have quality parts and tools. I always get top class customer service they are very helpful and know there products if it's not in the store they will order it
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April 2022 by Oppasak Chanpheng
My car died on the freeway due to a worn tensioner, I had no one near that was able to come help. I called the nearest part store for a new part after confirming it was available I had no choice but to walk 5 plus miles. Quarter mile in and the employee calls me back and offered to pick me up/and dropped off the experience was a blessing. Best customer service ever when it was needed the most thanks y’all
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December 2021 by Laurel Cooley
Grumpy guy running show. Saved for 4 months to replace windshield wipers. I have a Toyota Corolla - takes 2 DIFFERENT sizes, but did realize they put the same size on both sides. They argued with me. Both manual and Bimart listing says 2 different sizes. Now I am screwed. Don't be a single, old, disabled lady. They take advantage.
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December 2021 by Joey Frankabella
Jamie was incredible, glad we came in. Above and beyond when it comes to customer service. Wow thanks again Jamie