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December 2023 by Parker Edwards
The tellers are worthless. Tried to deposit some cash into them it kicked it back out and took a chunk of it. Then had to file a dispute to get the small amount back that the machine took and have to wait who knows how long to get my money that I already had. Got to interact with there manager who seemed to only care about going home since it was almost closing time. Definitely going to be moving banks.
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December 2023 by Dick Hendricks
Assistant manager has a attitude like he's better then everyone else.... Am looking around for a new bank now
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September 2023 by Stargazers
Do not come to this location if you need to deposit a check through the drive in area. None of there machines can read checks clearly. I came here twice between a 6 month period. And they still have not repaired the machines.
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July 2023 by Casey Atkinson
Attempting to buy something and using rogue credit Union that is holding my money is absolutely ridiculous! I tried to get authorization to increase my limit. No callback. I tried to wire transfer for a couple of hours on hold for at least a half an hour and then I get told no because I'm 12 minutes to late!
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May 2023 by Joyce Stockton Kendall
I've been with rogue credit union for 2 years now and I'm extremely happy with them the service is wonderful and they go the extra mile to make sure no fraudulent charges slip through on your account I'd highly recommend them to anyone looking for a bank to call home.
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April 2023 by Renee Young
We have always had great service whether with tellers, loan services or account services. Just wish I could get quarters at the drive thru. Having just ATM at drive thru in Eagle Point sucks.
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September 2022 by Edward J Hegedus
Great people's.Great place to bank with.
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August 2022 by Jordan Marie
Good bank if your in branch, they never answer their phones, this is now the 5th time in a 7 month period that iv sat on hold for over 38min.
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April 2022 by James Hoag
Quite helpful, yet still wanting detail info on debit cards and there transactions.
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August 2021 by Chris Guthrie
Nothing but bad service. Even after banking with them for years, they want to hold a large cashier's check for 7 business days! On top of that, have had managers refuse to file transaction disputes, which is illegal, and had said managers accuse ME of perpetrating said fraud on my own account. And apparently when accusing their own customers of fraud is the only time they have any balls. Because rather than say my credit score wasn't good enough for a car loan, they said they didn't finance vehicles. only to find out much later, they absolutely DO finance vehicles. The ATM machines also like to eat cash which you will not only never get back, you will never hear from them in regards to it. However, if you like waiting in long lines for the simplest of banking services, a great place to bank!
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July 2021 by Steven Stratton
Always helpful and friendly
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July 2021 by Gregory Robinson
I love the team there. Sure, there are new ones cycling thru but hey! I need to train them and give them as much grace as I would want back.But do us a favor...get the coffee back ASAP!
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July 2021 by Dusty Ol_Red
Francisco working the counter was nothing but rude
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December 2020 by Chris Leonard
Very punctual in insuring in helping their customers.
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April 2020 by Betty O'Brien
Always friendly and very helpful if you have questions or need to get something done.
