-
August 2024 by Daniel Mula
Great employees great customer service excellent experience highly recommend this post office for all your postal needs
-
July 2024 by Debbie Woolf
Always very pleasant clerks.
-
July 2024 by Heith Wiley
So every time I order something and it is delivered by the USPS carrier in Eagle point OR. They are to lazy to put in the my delivery box on my front porch like it says to when I place a order, or they cram it in my mailbox out on the street and crush what is inside the packaging. They just don’t care about their job of delivering what they are paid to do. I would give less then 1 star if I could. They have lost packages in the mail truck and said it was delivered and a week later it shows up in my mailbox.
-
December 2023 by Marc S
Always friendly staff and they often have my packages waiting for me if they see me pull up.
-
September 2023 by Sasha W.
I love this place! It’s so personal & quaint. Have had a positive experience with literally every person I’ve come in contact with. The only reason it isn’t perfect is because I wish they had one of those USPS self-service computers for the weekend. ?
-
February 2023 by Nilas B.
Always friendly helpful service. If there is a line it actually moves quickly (which is rare at post offices) each person that I've interacted with at the counter will actually have a conversation with you if you are the talkative type. The handsome gentleman that dresses to impress with all his snazzy vests is my favorite by far.-----Trying to get business done? Need to drop something off during your lunch break (like me)? Stressed out with holiday shenanigans? -This place will get it done.
-
February 2023 by Nila T.
Always friendly helpful service. If there is a line it actually moves quickly (which is rare at post offices) each person that I've interacted with at the counter will actually have a conversation with you if you are the talkative type. The handsome gentleman that dresses to impress with all his snazzy vests is my favorite by far.-----Trying to get business done? Need to drop something off during your lunch break (like me)? Stressed out with holiday shenanigans? -This place will get it done.
-
January 2023 by Kemra St. Clair
They don't even try to deliver half the time, always rude, have to wait an additional day for all my packages and very rude when I have to go in. So sick of the immediate pick up notice on my informed dashboard, but they have the package with them on route???? If you can't deliver don't take it with you so I can get it from the post office. No brainer!
-
December 2022 by The Hawks family
I want to leave a special THANK YOU to Michelle she definitely deserves to know how hard of a worker she is!!! This SUPER kind lady helped me when I was in a definite need. I recently moved out of my apartment to a new house, and I had 2 packages being delivered, unfortunately due to me being vacant and not living there the tracker said they where going to be sent back to Amazon. I was in eagle point and the post office was closed off to the public. I saw Michelle on one of her routes she told me to meet her at the post office with my ID and she’ll bring out my 2 packages. She did not have to do this because it was a Saturday and the post office was closed to the public that day, and she helped me anyway saving me a huge amount of time and hassle from calling Amazon and trying to get my packages that I ordered resent to my new house. I REALLY can’t tell you how greatly I appreciate your kindness and willing to help me. Excellent customer service on display, thank you Michelle you rock!
-
October 2022 by Sasha Gartner Weber
I love this place! It’s so personal & quaint. Have had a positive experience with literally every person I’ve come in contact with. The only reason it isn’t perfect is because I wish they had one of those USPS self-service computers for the weekend. ?
-
July 2022 by Julie C.
I recently put in a change of address with the Eagle Point Postal Service. "I" put in the correct address. The post office put in the wrong address. It's been over a month and I have six packages lost, and not one piece of mail received yet!!! I am disgusted with this system! Not my fault yet I'm the one paying for someone else's mistake... Not one phone call of apology, NOTHING! Great way of doing business!
-
June 2022 by Kiel “SAVAGE” Martin
Very professional and very quick stayed on top of my needs very grateful for this post office
-
June 2022 by Crystal Thompson
I’ve been going to Eagle Point Post Office for the past eight years and the gentleman that used to work there was incredibly kind and informative as well as efficient! The past few times I have gone there there is a gentleman with the pinstripe suit, his customer service is not that great he does not make you feel welcome. Today I went in with an item to return that required special instructions which I had on paper in black-and-white and I told him that I just wanted to be sure I was sending the product correctly because of the special instructions, all he could say was “ I don’t know about your special instructions but this is how much it’s gonna cost“ he did not take a look at the paper or try to help me whatsoever it really just makes me not want to go there. All of us who work in customer service know how hard it is right now with people not wanting to work or those that are working hardly ever show up so when we are at work we should do our best to be happy and help our customers
-
November 2021 by John Doe
The Eagle Point post office is pretty good. The facilities are nice and clean, and pretty straightforward. The employees seem like they know what they're doing, and are definitely more helpful than I have seen at other post offices. In any case, if you got a package to ship, or letters to mail, stop on by!
-
November 2021 by Michelle Zuppe
Always quick and easy process dropping off daily packages! Quick scan get my receipt and im on my way! They also had a package that was "undeliverable" there that i was still able to pick up. We just moved out here and hadn't installed a mail box yet so the postal carrier didn't deliver the package to our porch apparently that is their policy even though it was much to large for the mail box and they delivered multiple other packages with no issues lol. Overall 5 stars just because 1 mail carrier didn't deliver doesn't mean the rest haven't!
