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March 2024 by Ronda Craig
Nice place
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February 2024 by Aubrey Richardson
Very easy to rent online. The friendly office person phoned right away to make sure that I had everything that I needed to get access.
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January 2024 by Rosie Shaver
Good staff, good storage unit spot, not too busy.
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January 2024 by Alyssa Smith
Had to find a storage last minute and this place made it very quick and easy with no problems. The front desk woman was absolutely amazing and very sweet. Better experience than I’ve ever had with a storage. If. I could give it more than 5 stars I would.
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January 2024 by Jamie Sparks
Receptionist was great and able to work with my crazy schedule. I was able to start the process online making coming in quick and easy.
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December 2023 by James Hieb
I am very pleased with Northwest Self Storage. I encountered some extenuating life circumstances that affected my storage account. After sharing my situation and how I will fix it, the staff worked with me to come up with a viable solution. I am grateful for the service that I have received.
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November 2023 by Kim Zimmerman
I rented a unit online. It was a little confusing but I received a call from the office shortly after confirming my rental. They were very helpful in getting everything straightened out quickly. This is a great place to do business with and they provide excellent customer service. The unit was very clean and the premises are clean and well kept. Thank you so much for all of your help!!
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October 2023 by Diane Alderman-Sauceda
We have had difficult times but Caroline in the office has been so helpful. She goes above and beyond. She really cares!Thank you for all the help over the years!I also wanted to thank Matt for his understanding and help. They both run a great operation. Thank you NW Self Storage!
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October 2023 by Natalie Lashaway
We rented a unit here for a year in 2022 and everything was great. We ended up getting a unit here again recently and did the rental process online this time. It was a little confusing. After reserving it took me to a place to pay and said the unit was a 0x0 unit but still had the price for the 10x20 so I want sure I was getting the right size. Then the address it told me to go to was not the correct location. Thankfully Caroline was there and she helped me figure things out, she is awesome! Overall things worked out well but the online portal was definitely not the easiest.
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August 2023 by William Wolf
Great help, even though there were some software issues with their new system, the employee was able to work around these issues to make sure I was set to go.
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July 2023 by hunter goslin
With the online portal it was very easy to get set up, after a short phone call we had all the information we needed to be able to access our unit. Upon our arrival to the place it was easy to get in and our unit was clean. No complaints so far!
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June 2023 by Kathy Haines
Caroline is the best. She is very professional in dealing with her customers and is accurate in her accounting. The units are clean and well maintained.
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April 2023 by Stephanie LaVaque
Very easy and fast to get started. Storage unit was clean and office had locks to purchase for the unit. Lady in the office was super helpful and answered all of our questions.
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February 2023 by Ashley H
Carolyn was amazing and such a huge help in getting the unit needed.
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January 2023 by Jon Dye
I have had a space here for years originally the manager was Dave and I liked Dave I was apprehensive about the new manager but it's been a few years now and I must say she does a marvelous job even better than Dave and you could not ask for better customer service now I live out of state so it often makes things more difficult but with the lovely lady that takes care of the place now I never have a problem she handles everything in the most professional and personal fashion and I can only say how thankful I am that she is there
