Reliance Connects is the only high-speed fiber internet and telephone service provider in Estacada, serving both homes and businesses. The company also offers long-distance, business PRIs, and custom internet services, all from a local business committed to the community through charitable work and volunteer efforts. They provide family-wage jobs with good benefits, reflecting pride in their work and community. Customer experiences highlight exceptional service, with staff being knowledgeable, friendly, and helpful. Many customers appreciate the quick technical support, reliable service, and the ability to speak directly with a human rather than automated systems. One customer mentioned that their internet rarely experiences outages, and when issues arise, the company responds promptly and effectively. This contrasts with other providers like Xfinity, which was described as unreliable and difficult to work with. While a few reviews mention frustrations, such as poor initial service or miscommunications, these are overshadowed by positive feedback about the company's willingness to resolve problems and their friendly, professional staff. Customers also value the company's local presence, quick support, and the high quality of fiber internet, especially for those living outside city centers. Overall, Reliance Connects is seen as a dependable, community-focused provider with excellent customer service and reliable internet service.
