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January 2024 by Rex Redmon
A&M is amazing. They have super friendly staff and the car looks fantastic, good as new. They gave a realistic time estimate and got the work done early. I received regular text messages letting me know how they were progressing and they gave estimated dates of completion. I would absolutely recommend them and take any future vehicles there.
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January 2024 by Bill & Suzanne Frey
All staff worked with were exceptional. The secretary worked with our schedule to ensure we were not going to be inconvenienced in any way. We were continually updated with the progress and A&M even was able to get finished with the repairs early. The weather has not allowed us a full inspection of the finished work but based on the care and respect A&M shows for their customers and what we can see so far, we expect nothing less than an exceptional job.
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January 2024 by Brittany Brazee
I was rear ended in November and had a few recommendations to bring my Tahoe here for the repairs from being hit. And when I say they are top notch!!! They not only did an amazing job on the work, but they kept me informed and communicated with me every step of the way, and sent text messages and called me if needed. I had a concern about the frame of the vehicle, and they didn’t push me off and made sure to check it out. They went over things and paid such close attention to detail, details I would not have ever thought of. To top it all off, they cleaned the inside of my car! It was freshly vacuumed and looked amazing! Finally, they have a two year warranty on their work and that’s very impressive to me. I will always recommend A&M to anyone needing collision or autobody service, they did a stand up job!
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January 2024 by Nicole Brandt
ABSOLUTELY THE BEST AUTO AND CUSTOMER SERVICE I’VE EVER HAD!!! Jeremy at A&M Autobody provided the best service to repair my car after getting rear ended that resulted in smashing in the entire back end of my SUV. Every auto shop in town told me they had a 2-4 month wait for autopsy repairs but Jeremy got my car in the very next day after I called him and got it back to me very quickly. Jeremy handled all needs with my car insurance so I didn’t have to stress about a single thing. I just bought my SUV in July and had it fully inspected twice by a major national dealership shop. A&M did such an awesome job inspecting my entire car they discovered the other dealership ripped me off in fees and did not notify me of very obvious (to mechanics) extremely unsafe frame issues (that had nothing to do with getting rear ended) and was required by law to tell me it was not safe and NOT to buy the vehicle. Jeremy ensured he would support me with the entire process of dealing with that, no matter how long it takes. They went well above and beyond just fixing my recent accident issues to make sure my car is so much safer for me and my kids. I can’t say enough great things about A&M Autobody and Jeremy. He is very professional, friendly and communicated so well and took the time to listen to any concerns or questions I had. I will never use a different auto shop than A&M if I need to again. EXCELLENT SERVICE!!
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January 2024 by Joe Hinds
My wife and I live in Ohio, and our son is a Univ. of Oregon student who had some hail damage to his vehicle. We connected with A&M Autobody through our insurance provider and made an appointment for our son to take his vehicle in. He was met by a professional team who assessed the damage. We were given an honest estimate for our claim that was followed up by a trustworthy recommendation by Joseph at A&M. Although the damage was purely cosmetic and not worth our moving ahead with the repair, we were so pleased to make the connection with A&M. Joseph clearly understood the challenges of our being so far away from our son's school, and left us with the assurance that A&M would be available to work with us for any work on our son's vehicle as long as he is in Eugene. What a relief to have found an honest and responsive shop like A&M Autobody, and we are pleased to recommend them to others.
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December 2023 by Carson Mcconnell
Came in originally for a front bumper and grill. Was then given excellent service and got my car back within a week or so and paint matched perfectly. Come a week the paint started just peeling off and and few days later lost a bumper vent. I went in and they told me they would order a vent and plan to fix the paint because obviously it was not right. A month later I go back in because I maybe thought they forgot about me, they did. A week later I get my car back fixed and painted beautiful again but have lost my 2 year warranty since I’ve scuffed the bottom of the bumper. Didn’t get a call to come it up after and no one to talk to about it. I asked for a receipt since I wasn’t given one. They can match colors and do the work right when poked at but can’t seem to do it the first time.Had to come back to change me review from 2 star to 1 star because now you can add theft to this shop. Stole my radar from my car and since I signed papers it’s on me. Great honor on these guys.
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November 2023 by Marco Vasquez Owen
I recently had my vehicle repaired at A&M Auto Body, and I must say, the experience was exceptional. Joseph, my assigned technician, demonstrated outstanding skill and attention to detail in restoring my vehicle. The entire repair process was efficient, and the staff at A&M Auto Body were both professional and courteous. The facility itself was well-maintained, and they kept me informed about the progress of the repairs. I highly recommend A&M Auto Body, especially if you have the opportunity to work with technician Joseph.
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November 2023 by Pamela Ramos
I was told it could take up to 2 days for the repair. They had my work taken care of in a little over a half of one day. I was able to drop off and pick up my repaired car in the same day. Nice job!Service: Body & Trim
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November 2023 by Rick
Thank you to A&M: Saved me money as I was paying out of pocket. The dent was removed and my bumper looked brand new. Very courteous service going and coming. I hardly do reviews, but they earned 5 stars.Service: Body & Trim
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October 2023 by Alicia Ledgerwood
They were amazing! As soon as I got there they checked me in and found my claim. Someone immediately came out to look at the damage to my car, they said they had time to try and buff out the scratches and even offered me a shuttle to take me somewhere if I didn’t want to wait there. They went above and beyond and not only got the scratches out but did a very nice job washing my entire car! I highly recommend A and M everyone was awesome!Service: Body & Trim
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October 2023 by Martha Dickey
They did a terrific job on our Prius. The work was completed three days earlier than they estimated. The car was cleaned inside and out. The staff was great to work with and kept us apprised through the process. We noticed there was a small problem switching on the bright lights and they fixed it quickly the next day. Looks like a new car!Services: Electrical
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October 2023 by Miles Zemanek
Just got my car back 30 minutes ago. The assessor didn't record my complaint of suspension & brake issues after being the middle car in a 3 car rear-end event. They sure as shoot didn't address or mention the issues that it currently has, to insurance for estimates and approval. They didn't call me to tell me about it's remaining issues. For a company that routinely deals with accident repair, you would think that A&M would give a full vehicle assessment and adequate findings. But luckily for me, my car's two bumpers look good.
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September 2023 by Terra McHone
I have had my car repaired here twice and was so impressed with the quality of work. This recent repair was on a large portion of my vehicle and took only a week to finish. I'm extremely detail-oriented and upon inspection found my car to be flawlessly repaired and thoroughly cleaned. The employees were very helpful throughout the process and it was nice being able to hand my car over for repair without any worries!Services: Tires
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September 2023 by Julie Mott
Great service. My car looks brand new. Professional. The whole experience was positive and fast! Loved Julie and Manny. Manny took good care of me with his work and dealing with the insurance co. I may need to have another fender bender to see them again.Services: Painting
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September 2023 by Byron Inman
The folks did a great job for us. Accurate estimate, kept us informed on progress,and delivered the car on time. The workmanship was very good. We would highly recommend them to anyone looking for a great body shop.
