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November 2023 by Jennifer Willins
New to Eugene and felt stressed about finding a new mechanic I can trust. At Action Automotive they were able to diagnose the issue with my transmission and correct the problem promptly and overall did a great job. I plan to return for any future issues with my vehicle as I feel I can trust their opinion and their work.
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November 2023 by Khei Perlera
Stellar business model. It’s clear customer satisfaction is a top priority. I bought a used car in a hurry and when that decision backfired on me, Action Auto was there to help. Had me safely back on the road in 2 days. Would not hesitate to recommend Johnny and his team. Don’t walk, run!
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October 2023 by Myrrh Sagrada
Action Automotive is honest and predictable. The quote they give you is generally what you will pay, unless parts prices have gone up. They are courteous and provide great customer service.Service: Brakes
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October 2023 by Carley Smith
I've been to Action Automotive a few times in the last year and a half. They are always really kind and professional. They thoroughly inspect and let me know what I need to take care of now and what will need to be done soon. They always get my car into the shop promptly and fix my car on schedule. I recommend.Services: General repairs & maintenance
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October 2023 by Craig Olson
Recently, the team at Action Automotive did a thorough engineinspection on our customer's 2017 Jeep Compass. They alsoperformed an engine compression test. Action Automotivewas able to address all of the vehicle drivability and engine performance concerns of our customer. They even installeda new OEM oil filter at our request to give our customer peace ofmind, as the old filter had leaked previously. Thank you Action Automotive for your excellent work!
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October 2023 by Bonta Di Risatina
Appt was next day, Diagnostics was performed that identified a major electrical problem. The time in the shop was minimal, the service mgr was pleasant, so overall a great service rating from me at a very fair price.
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October 2023 by Carley S.
I've been to Action Automotive a few times in the last year and a half. They are always really kind and professional. They thoroughly inspect and let me know what I need to take care of now and what will need to be done soon. They always get my car into the shop promptly and fix my car on schedule. I recommend.
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September 2023 by Gretta Flatt
Action Automotive was highly recommended by good friends.They were over the top in customer service and my Toyota Tundra needed general maintenance as well as bodywork repair.The communication with AA was stellar from the beginning and work completed well within a day’s work.Hands down, excellent service!!Definitely forwarding the referral I received.Thank you Action Aitomotive!Services: Auto body & trim repair
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September 2023 by Kristyn Elton
I have taken my car to Action Automotive a couple of times now, and I think they have a loyal customer. They explain everything clearly, without any condescension. They are fair - always on time and on budget. They are proactive about finding used parts when we have a limited budget.Services: Electrical repair
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August 2023 by Julie Olson
Craig & his Team at Action Automotive did an excellent jobdiagnosing and fixing the coolant and oil leaks on my '94 Toyota Camry. They even donated their labor to help offset the cost ofa new radiator that we needed to have installed. We appreciateAction Automotive and will continue using their establishmentto keep our vehicles in top condition. Support this local business.They do great work!
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July 2023 by Clay Walker
Ben and Johnny provided excellent service. I called last week asking for an appointment this week because I noticed a nasty sounding clicking coming from the engine at idle and I have a road trip coming up. Ben squeezed me in first thing Monday. I arrived and showed it to Johnny, one of the techs, and he explained and demonstrated that it was a sensor I recently had replaced on the vehicle by a different mechanic and that it was functioning normally. Wow! Saved me an engine inspection. I got a synthetic oil change with filter replacement. It came with the most thorough inspection I've ever received and included pictures. The car was done by lunch with a morning drop off. Great experience all around.
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June 2023 by Kelsey Anne Rankin
Wow 20/10 experience. These folks were kind enough to squeeze me in the same day, were incredibly sweet and did amazing work. They even sent a check in text a few days later. Bonus points for the shriek figurines in the waiting room. Amazing folks, amazing service, amazing shop!
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June 2023 by Jay Palmatier
I was visiting my daughter. She liked them because they did good work and didn't talk down to her b/c is female.The oil pan shield on my Honda partially ripped off. They got right on it, were helpful, and refitted in. 700 miles later all is good.
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June 2023 by Cyndi Tromba
I have never found a more professional, responsive, or competent mechanic shop than Action Automotive. Craig and his team have serviced my cars for nearly 15 years. I call with a problem, and I take my car in that same day: I have never had to leave my car for more than one day, and the problem is always solved at a reasonable price and with no surprises. The best mechanic in Oregon, hands down!
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June 2023 by Alexandria Kabitzke
I’m really impressed with Action Automotive. They were able to get me in quick and did an excellent job repairing my brakes. They even called me an Uber to drop me off and pick me up from home while they did the repairs. I got my car back in just 4 hours and the staff was so friendly. I highly recommend them!Service: Auto brake repair
