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June 2023 by Farrah Summers-Blake
Great customer service and fast too! Would definitely recommend ?
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May 2023 by Ben Sutter
A great experience. I added a canopy, Bed Rug, bed extension, to my truck. Guys said the canopy would not be in until June. It is April and I got the call it was all in. Happy with the results.
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June 2022 by Conner Carr
i hate to leave bad reviews. but these guys are not worth it. i got my shocks in about 3 weeks which is good! but… from there i’ve done nothing but fight to get simple minor parts for the literal last year from them. the last set of people to work there slacked bad. i came in to a new set of employees that promised me i wouldn’t wait more than 2 weeks ever again. here I am another month and a half into waiting to still have heard nothing from them. all i need are shock mounts and retaining clips. again. it’s been an entire year just to get these simple parts.
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April 2022 by Vern Wilson
Do not buy a Snugtop Canopy Cover. Snugtop does not support warranty repairs. Needed a new drop down window, leaked after first rain storm, it rains in Oregon. Dealer ordered new window Oct 2021, available no later than mid Nov per salesman. As of Mar 2022 no window. Called Snugtop and Local Dealer multiple times, excuses: Covid, holiday, moved, needed to make new molds, lost 50% of staff. Not sure if company is in LA or Mexico. All American Truck and SUV still sales new Snugtops, knowing warranty items are not being shipped or supplied. Was talked out of a Leer by local salesman. If the canopy was defective would replace the whole canopy, will not refund money. A leaking window is not a defect even though parts are not available. No refund, will seal window with caulk to stop leak, no compensation for defective canopy. They get a one star because they keep selling a product with known warranty problems. The customer gets screwed.
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January 2022 by Not Nuvo
I was robbed by a man with what I could only describe as he had a hook and hooves. I was very scared he sounded like Ferb from Phineas and ferb and looked like Richard Ramirez, never going back and I have to buy a new coin purse so now I have to live the hell of having 74 cents clinging around in my pocket. Thanks.
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January 2022 by Bob Dougherty
I bought my second canopy from Eugene All American almost five years ago for a new Tundra. Leer had pretty good reviews online I had one installed. After a year, the back window wouldn’t close, mounting hardware was inadequate and coming loose and it leaked in the rain at all four corners. All American made it right after trying to charge me for initial improper install. Now at the end of five year “warranty” period the following problems exist - back window doesn’t close, four corners leak in rain, mounting hardware rusting, paint on handle gone, paint rubbed off tailgate where back window makes contact, lock dropped out, interior light not working, hinge came apart on back window and pistons no longer lift back window all the way open. Shop blamed previous owners, again. Said only part under warranty was pistons! Promised to call me when they arrived, never did. You’d think after spending almost two grand for a molded piece of fiberglass with a window in it you’d get the product you were promised - boy was I wrong! Never again will I buy at All American. Hope they get lots of new/naive customers. Repeat customers are few and far between.
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January 2022 by Lux Maia-Gray
I have had a good experience here. They ordered the wrong part at first, but it was a younger guy who messed up, I think just due to inexperience. They got me they right parts and got them discounted to make up for the mix-up. It took way longer than they said to install everything which kind of annoyed me but at the end of the day I am happier it was done correctly than done in a hurry. And they were super chill and nice to me when I came back with questions. I recommend them.
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October 2021 by Josh Alamond
Tried twice to get service from this company for a canopy for my truck. I spoke with a salesman who went over possible options and he said we would call me the following Monday. After no call, I called again and spoke with the store manager who took over my order. He put me onto several options and said he had contacted one of their distributors for a quote. I had followed up on this myself for several days before I took it upon myself to contact the distributor myself, for I had taken a new job and wanted this ASAP. I immediately put 5000 down on a 8000 dollar purchase. It’s now been over a month and this company has never reached out to me.
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May 2021 by Maurice Rogers
Very helpful and knowledgeable
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April 2021 by Catherine M Abarca
I had gone to Salem and Springfield location in Oregon for multiple, multiple times, I had a Prinsu Rack installed at Salem location and they absolutely left my car dirty, inside and out. Then for many many many months my car was leaking on the roof and I kept going in and they couldn't figure it out. Finally, on a whim, I decided to go to Eugene location and there was a very kind lady that assured me that they will take care of it. They discussed it with the team as I waited inside and it took a long 20minutes for them to examine why it was leaking. They came in to discuss with me that they will REMOVE THE INSTALLED ITEMS and that she knows her team very well and will make sure it is done correctly. I was so worried for my new Rav4 2020 and the leaking roof. After testing it when it rained cats and dogs, there was NO MORE LEAKING!!! Inclusively, a technician said he liked my bull bar and that THEY FIXED IT BECAUSE THE SALEM LOCATION INSTALLED IT INCORRECTLY LEAVING DAMAGE TO MY CAR!!! THANK YOU so much for the Eugene location, will definitely be referring people to you!
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April 2021 by Jeffrey Sprague
Great place for truck accessories and the staff are all very helpful.
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January 2021 by Nizita Maruvaka
Very helpful and they have a wide selection of truck parts and accessories.
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December 2020 by Mike Shaffer
Answered all my questions about canopy and showed me how to fasten canopy down
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November 2020 by James Conachen
The people at All American Truck went the extra mile to find the parts for my old Leer canopy.Thank you!
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June 2020 by Tera Norris
Great customer service. ? But high price
